Graphs don’t display well. The app crashes,seems very half-baked. Love the sensor, wish Bluetooth works for the max for when you don’t have a Wi-Fi network seems the upgrade is a downgrade.
All of this could be fixed with firmware and app updates.
Invested a bunch of additional sensors and I’m pretty disappointed
I’m in touch with technical support and will update if they can resolve these issues
The unit works and the app shows the current temps, but the graphs only show data for a split second before it goes away. If you touch the graphs the app fails and closes.
Worthless
Device needs both bluetooth and wifi access
Device ONLY works when connected to cloud
next to impossible to get on a network with an access control list
no ability to get mac address
even once connect to a network after s restart network needs to be reset
If you want something to work out of the box, this isn’t it!
But some of the features and cooking logs don’t work
Developer Response
Hello Johnny,
It is sad to see that you deal with this inconvenience.
We reply to your ticket in order to arrange a video conference with our engineers and assist you with any issue you face.
The GrillEye® TeamNo graph info, keeps cutting out after 1 sec
Developer Response
Dear Grilleye user,
Thank you for sharing your feedback.
It is sad to see that you deal with this inconvenience.
We will be more than happy and absolutely sure that we can assist you with the issues you face.
Please be so kind and contact as at support@grilleye.com
The GrillEye® TeamI love the concept of this, but there are just too many bugs and features that are not at all user friendly to recommend this. For what you pay, this aught to perform like a premium product rather and a headache every time you use it.
Developer Response
Dear Grilleye user,
Thank you for sharing your feedback.
It is sad to see that you deal with this inconvenience.
We will be more than happy and absolutely sure that we can assist you with the issues you face.
Please be so kind and contact as at support@grilleye.com
The GrillEye® TeamThis device functions perfectly with the eight probes that I can use simultaneously while connecting to your house Wi-Fi so you can check your temps from anywhere not just nearby.The app is very easy to use and user-friendly. sessions is outstanding and great to look back at what you’ve done and have a record of it. App support is second to none as well. Reached out to Grill I for some support with questions and got immediate responses plus a video call for when I got really stuck.
Developer Response
Hello Dear Grilleye User,
Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at support@grilleye.com. We would love to hear from you!
The GrillEye® TeamTotally redone. So much better. Works like a charm and temps match thermopro one perfectly! Super easy setup and everything works perfectly. Love it!
Developer Response
Hello Dear Grilleye User,
Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at support@grilleye.com. We would love to hear from you!
The GrillEye® TeamThe original app was so much nicer.
Developer Response
Hello Dear Grilleye User,
Please check your email, our engineers have reply to you in order to arrange a video conference and assist you with any issue you face.
The GrillEye® Team