Getting an Aventon Level 2 is turning out to be a great decision. Covid and cancer pretty much destroyed my ability to take on hills that I used to do on a regular basis. Now I’m back out on the road and loving it with a little help from my bike. The app on the other hand needs a little work. It doesn’t like to sync with my bike or record rides. The app is a great concept that needs a little work to live up to its potential. That’s ok with me because really it’s all about the bike which is awesome!
I just turned 68 retire sanitation department worker. I love biking it’s truly keeping me alive. I have no plans of sitting around waiting to die. Many people shake there heads, as they ride by on none powered e-bike. There’s plenty of road to share with everyone. Much love and respect all people. Living life one day at a time.
Hey guys! Love the app. Quick thing I noticed: After you tap the share icon it shows Max Speed twice rather than Max Speed then Avg Speed. The numbers are correct you just need to edit the second Max Speed to read/represent Avg Speed. Hope this makes sense.
Developer Response
Hi Fidelity,
Thank you for your encouragement regarding our app. We have fixed the 'MaxSpeed' issue in the latest version. Please feel free to leave us your feedback!This app does what I needed it to do - log my bike route. The thing is, I’m always wearing an Watch when I’m riding, so I’ve got a workout going on that. I want both of these things to happen. Right now it’s a process of starting the workout on my watch, then kicking the route off on my phone. This takes up a good bit of time when I just want to start riding. If there was native integration with shortcuts (or at the very least, documented x-callback-url schemes) I could solve this problem on my own. Please consider adding this functionality. I just need it to launch the app and begin/end a ride.
Developer Response
Hi iSichas, thx for you valuable feedback, we would evaluate the apple watch functionality.I have an Aventon Level.2 and while the bike is great, the app for Aventon is not great at all. First off it doesn’t record my entire for me to share. I mean sure it auto records but not when I hit the go button, it’ll work for about 10 to 15 minutes. Thank God for my Apple Watch and the fitness which gives a more accurate description of my rides. This app needs some major improvement, luckily the bike performance makes up for it.
Edit- well since this never got sent I’ve decided to change my mind and say yea vast improvements, especially on recording my rides. I know now it doesn’t put ghost peddling or coasting into consideration but that’s fair.
Developer Response
Hi KingPhilnTX77, can you leave us your email and we can get a more detailed diagnose, thxI really love the experience of this app. The UI is beautifully designed. Sadly it’s a bit buggy. It has a hard time connecting to my bike. Sometimes it disconnects and doesn’t track my ride. I love the community aspect. It’s a nice way to connect with other riders and get help if you have questions. Nice job Aventon design team!
Developer Response
Thank you for your support and feedback on Aventon. We are constantly striving to enhance the app's quality. If you have any questions or suggestions, please visit our feedback page at me-support-feedback. Your experience is important to us.This app performs the basic function of recording a ride - usually - but persistently disconnects from my bike if I pause riding to look at something on the trail, even in areas with great WiFi signal. Nearly every time I ride, at the end of the ride I find the app has disconnected & I have to turn my phone & bike off & on to get them to reconnect so I can save the ride. On my last ride, it recorded a 9.6 mile ride rather than the 13.6 miles my bike showed I did, probably because of disconnection problems. I love my Level 2 but I hate this app so much it makes me want to get a Trek. My spouse NEVER has these problems with his app. We have the same phone.
Developer Response
Dear user, we apologize for any inconvenience you may have experienced. Our team has been working on optimizing the disconnection issue. Data recording while riding does not rely on the network but on Bluetooth connectivity. You could pay more attention to whether you turned off the bike and closed the app during the ride, resulting in data loss. You can also give feedback on your problems by going to "Me-Support-Feedback" in the app, so that we can help you locate and analyze the problems you have encountered. Thank you for your feedback, we will continue to optimize our app. I love the app, but would like to know what Aventon bikes the Range (miles) will work with Range feature?
I would also like to see what the current Temperature is? Can that be captured from the information on the Phone?
And there is a lot of space where it would be nice to have larger fonts specifically the time and temp if it can be added?
Lady made accusations that just because i didn't report issue with my bike earlier that i was faking it, i don't know if i will ever purchase anything from them again. The day i got the bike the brakes squeal and don't stop right, this company is kind of a sketchy company ,wouldn't recommend if they keep acting this way. Not my fault they cant make a bike properly. The bike has decided to freaking launch me into traffic the error message went away and the motor would not stop i was at a very dangerous intersection……..
Developer Response
Dear user, we apologize for any inconvenience you may have experienced. If you have any bicycle-related problems, please call our official after-sales hotline for assistance. We are happy to help you with any issues you have encountered and to assist you to inspect your bike. Additionally, you can also find a nearby dealer's address on our app or official website and visit the store for a bike inspection.I really love the experience of this app. The UI is beautifully designed. Sadly it’s a bit buggy. It has a hard time connecting to my bike. Sometimes it disconnects and doesn’t track my ride. I love the community aspect. It’s a nice way to connect with other riders and get help if you have questions. Nice job Aventon design team!
Developer Response
Thank you for your support and feedback on Aventon. We are constantly striving to enhance the app's quality. If you have any questions or suggestions, please visit our feedback page at me-support-feedback. Your experience is important to us.
AGuyNamedScott
sonnys my cat
High Fidelity 2009
iSichas
KingPhilnTX77
Problems but fun
PhillyZuska
Mikem6969
meeprr
