SPAX User Reviews

RHYTHM WAVE TECHNOLOGY LIMITED

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very suitable for me

The program matched my age and fitness level perfectly, offering a good challenge and rest periods that were very effective.

Son_Lustery

a year ago

I very love it

This application is incredible – it's not only affordable, but it also offers fantastic coaches, workouts, support, and information! I've been searching for something like this for a long time and I'm thrilled to have finally discovered it!

Shuman Maxwell

a year ago

Only uses imperial measurements

Nothing is in Miles or Pounds. Kind of a pain to always convert. Other then that, the app is very easy to use

andsoudas

a year ago

Doesn’t work

Its not working so unable to link to my running machine, bit annoying its advertising on Amazon to download aside the machine

leerobbins

a year ago

Piece of garbage app. You pay for nothing.

Will not connect to my Umay treadmill despite detecting it. I give all my stars to the app, and I’m supposed to design my own workout? Why am I paying them??? Complete thieving junk. Do not get.

MotorMouthMark

a year ago

Doesn’t work

I wanted to use the app to go with my treadmill but the app won’t go past the question part. Noting happens when I press “get my plan”. I have tried a few times but still nothing.

Maklydoodles

a year ago

Won’t Load

I can’t even get the “fitness plan” to load. I get to the Get my Plan button and it doesn’t go anywhere.

Mrs_HoJo

a year ago

Challenging

After the latest app update I’m unable to log in and there is no option to reset my password. Now I’m forced to create a new account and then receive more junk emails.

Original wing nut

a year ago

Response from developer

Dear wing nut： Firstly, we'd like to extend our sincere apologies for the inconvenience you've experienced due to our app's recent update. Your feedback is crucial, and we deeply regret the setbacks you've encountered. To address your concerns: 1、We acknowledge the oversight regarding the absence of a password reset option in the current version. Rest assured, this feature will be incorporated in our upcoming release. In the meantime, if you need assistance resetting your password, please reach out to us at help@onespax.com, and we will gladly assist you. 2、We wish to clarify that we maintain a strict privacy policy. We have not shared your details with third parties, nor have we engaged in email marketing. Any unsolicited emails you might have received are unrelated to our platform. 3、As a token of our appreciation for your understanding and to make amends, once you get in touch, we will grant you a complimentary 3-month membership. Again, we genuinely appreciate your feedback and patience. Our users are at the heart of everything we do, and we are committed to ensuring a smoother experience for you in the future. Ben Product Owner @ SPAX

Couldn’t use the subscription its a scam

Paid for the subscription but wouldn’t allow you to go to classes, it keep saying for premium users only
Its a scam

maria aina

2 years ago

Response from developer

Hi Maria, Hi, We're really sorry to hear about the inconvenience. We value your experience and we want to make it right. Please be assured that we're looking into the issue and will do our utmost to resolve it as soon as possible. For more immediate assistance, could you please email us at bd@onespax.com? We can then work on addressing your specific concern. Thanks for your patience and understanding.

Don’t waste your time

The app just isn’t fit for purpose. I can’t set my birthday on it to anything but may 1940 no matter what I set it to. Complete junk.

f1photos

2 years ago

Response from developer

We're really sorry for the trouble you're experiencing. This certainly isn't the experience we want our users to have. We're going to look into this issue immediately and aim to resolve it as quickly as possible. Your feedback is extremely important to us, so thank you for bringing this to our attention. For further assistance, please don't hesitate to email us at bd@onespax.com. We're here to help. Thanks for your patience and understanding.