SPAX – 82 user reviews

app not working

the app has not been working for the past several days. unable to login

honeymg1

2 years ago

Response from developer

We are deeply sorry to hear about the issue you encountered. We did experience a problem with our cloud server, which might have affected your ability to login. Please know this issue has been resolved within 24 hours. We truly appreciate your patience and understanding. To make up for the inconvenience, we'd like to offer you a compensation. Please email us at bd@onespax.com so we can assist you further. Thank you for your feedback. It helps us serve you better.

Network error

Unable to login or find support but I keep getting a network error when trying to login

katewehr

2 years ago

Response from developer

We are deeply sorry to hear about the issue you encountered. We did experience a problem with our cloud server, which might have affected your ability to login. Please know this issue has been resolved within 24 hours. We truly appreciate your patience and understanding. To make up for the inconvenience, we'd like to offer you a compensation. Please email us at bd@onespax.com so we can assist you further. Thank you for your feedback. It helps us serve you better.

Unable to sign in

I am assuming this app is no longer in service as I am unable to use it. Is there a backup solution? I use SPAX to control my walking pad. Please advise.

Hedegi

2 years ago

Response from developer

We are deeply sorry to hear about the issue you encountered. We did experience a problem with our cloud server, which might have affected your ability to login. Please know this issue has been resolved within 24 hours. We truly appreciate your patience and understanding. To make up for the inconvenience, we'd like to offer you a compensation. Please email us at bd@onespax.com so we can assist you further. Thank you for your feedback. It helps us serve you better.

App will not sign in

How to fix that?

GabbyT Menlo Park

2 years ago

Response from developer

We are deeply sorry to hear about the issue you encountered. We did experience a problem with our cloud server, which might have affected your ability to login. Please know this issue has been resolved within 24 hours. We truly appreciate your patience and understanding. To make up for the inconvenience, we'd like to offer you a compensation. Please email us at bd@onespax.com so we can assist you further. Thank you for your feedback. It helps us serve you better.

Network Errors

Usually I like this app but it hasn’t been allowing me to sign in for a few days now, says there are “network issues,” and there is no way to reach out to customer service.

Cmc12345678987654321

2 years ago

“Network issue”

The app is not letting me sign in. It says there is a network issue.

eekeks

2 years ago

App will not sign in

App is not allowing me to sign in. It is saying there is a network issue.

dmos123455

2 years ago

The app won’t let me log in

The app crashes every time I log in. I want to use it to use my treadmill but there is a glitch that needs fixed

meggyb3

3 years ago

App doesn’t match treadmill stats

At first I thought this was great. I used the first time and thought I had no issues. I kept looking at my phone wondering why it was saying I was barely walking anything. It wasn't until the second time I noticed my Apple Watch and treadmill said I walked 1km but the app was still reflecting .19. I’m trying to figure out how to get it to match since that was a big difference. It also logged my first two walks as one workout. I’ve only just started using it so I hope I can get it sorted since the app was a big reason I got this treadmill.

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10936472818264819104747192

3 years ago

Convenient

The app is convenient. I want to say I love it, but it disconnects every 5 minutes, sometimes less, sometimes more. When used on an office treadmill, I can’t keep looking down to see if I’ve been disconnected yet. Otherwise it’s great.

Original wing nut