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Very Confused on how this took over my voicemail
I clicked the link to get in touch with someone who utilizes this app. I deal with customers and now my voicemail is some AI assistant. I was truly under the impression that this would just allow me to contact the person I wanted to contact. Now there is no way to shut it off. I didn’t even have the app either. I did just download it but I refuse to pay any money or accept anymore terms. This is very suspicious and I do not feel comfortable with it.
I emailed the email address twice now because I saw the other review reply’s. If the developer sees this please advise on an easier way to shut this down.Show lessDeveloper Response
Hi , Please reach out to us directly at info@whoapp.ai. We’re here to help and would be happy to assist you in resolving any issues you’re experiencing with the assistant. Looking forward to your response and eager to help improve your experience with our app. Best regards,Still sending texts on my behalf after app has been deleted
I have clicked “delete my account” on the app and I still am getting reports from friends that they are getting texts from “my assistant”. This is extremely concerning. I have reached out to “support” by clicking contact support in the Apple App Store and the only response I get is that my issue is “out of scope”.Show lessDeveloper Response
Thank you for reaching out and sharing your concerns with us. We apologize for the inconvenience and the delay in addressing your issue. We understand how concerning it must be to continue receiving texts after attempting to delete your account. You can reach our support team directly at [info@whoapp.ai]. We are committed to resolving this issue for you and ensuring your experience with our app meets your expectations. Thank you for your patience and understanding. Best regards,Can’t get rid of it
Got this app because I thought it was a texting app after getting the message from a friends number, now I can’t get it to go away. I have deleted my account, turned the cellular off for it. Deleted my account and the assistant still won’t go away. How do I get rid of it!?Developer Response
Hi, Sorry to hear you’re having trouble. If the app is still persistent despite your efforts, please email us at info@whoapp.ai with your details, and we’ll help you resolve this issue as quickly as possible. Best regards, The Who App Caller ID Team