First glance
Response from developer
Thank you for your feedback! I’d like to clarify that all HSK levels, including HSK 7-9, are completely free to access in our app as part of our learning path. You can enjoy all the content in these levels without any cost. Only our most recent lessons that are published require a paid subscription, as they are part of our premium offering to support ongoing development and updates. If you have any questions or need assistance accessing the HSK levels, please don’t hesitate to reach out to us at contact@dotlanguages.com. We’re here to help!
I love this app
Response from developer
Thank you so much for your kind words and support! We’re thrilled to hear that you’re enjoying the app and finding it helpful for learning Chinese. Your feedback means the world to us, and we’re grateful to have amazing users like you on this journey. 😊
Articles disappearance
Response from developer
Hi there, we are very happy to hear that you're finding our Mandarin learning app helpful! At the same time, we are sorry to hear about the issue you're experiencing with the disappearing articles. We'd like to investigate and resolve this as soon as possible. Could you please contact us at contact@dotlanguages.com with more details? Your feedback is invaluable in helping us improve. Thank you for bringing this to our attention!
Must have for learning Chinese
I also like how the app is tied to the new HSK 3.0. I had been studying the old HSK format before and the new one is MUCH better. The words are more useful for learning and the characters you learn will build your vocabulary faster.
This is the best Chinese learning app. Get it!
Great potential, bugs and high prices are frustrating
When I was at the end of HSK 2 there were also these exercises where you had to answer questions, and they were so difficult to answer correctly. There were moments where I wrote the exact sentence from the story or recommended sentence and it not only didn’t work, it takes up to 30 seconds to tell you that what you wrote was wrong.
I was close to paying for this app, but these bugs make it frustrating to use. I’ll be using Du Chinese as a reader now since I’m not taking the HSK anyway.
Response from developer
Thank you for sharing your experience with our app. We're glad you enjoyed it before and want to let you know that we've made significant improvements in our recent updates, addressing some of the issues you've mentioned, such as the exercise challenges. Your feedback is invaluable to us, and we continually strive to enhance the user experience. If you encounter any more issues or have suggestions, we'd love to hear from you at contact@dotlanguages.com. We hope you'll consider giving the updated version a try.
Naww bro
Response from developer
Thank you for reaching out and sharing your experience with our app. We're truly sorry to hear about the difficulties you're encountering. It's important to us that our users have a smooth and functional experience, so we would like to look into this issue further. Could you please send us an email at contact@dotlanguages.com with more details about the problem? It would be helpful if you could include information such as the type of device you're using, the app version, and any specific error messages you may be seeing. This will enable us to understand and address your concerns more effectively. We're committed to resolving this for you and improving your experience with our app.
Very helpful
Response from developer
We apologize for the inconvenience. Some of our providers in the previous version of our app, only supported iOS 17, leading to issues with earlier versions of iOS. We're pleased to inform you that this has been resolved in the most recent version of our app. You might need to delete the version you already have installed first, to ensure no previous data is included with the update. If you encounter any issues, please don't hesitate to reach out to us at contact@dotlanguages.com. We would be happy to help ☺️
Solid Chinese Learning App
Response from developer
We apologize for the inconvenience. Some of our providers in the previous version of our app, only supported iOS 17, leading to issues with earlier versions of iOS. We're pleased to inform you that this has been resolved in the most recent version of our app. You might need to delete the version you already have installed first, to ensure no previous data is included with the update. If you encounter any issues, please don't hesitate to reach out to us at contact@dotlanguages.com. We would be happy to help ☺️
The update is not good
Don’t Update
Don’t update if you want to still have access to the features that matter.
Response from developer
Thank you for your remarkable commitment to our app, spanning an impressive 485 days. Your dedication is invaluable to us, and we recognise the impact that the recent changes may have had on your user experience. We want to share with you that the introduction of the premium version is an essential step towards sustaining and enhancing our app. The funds generated through this model are crucial in supporting the ongoing development and maintenance of both the free and paid versions. This approach enables us to continue providing quality features, including the ones you've valued for practicing drawing hanzi. We deeply value your input and would love to hear more about your thoughts and suggestions. Your feedback is vital in shaping the future of our app. Please feel free to reach out to us at contact@dotlanguages.com. We are more than happy to discuss your concerns and explore potential solutions that could enhance your experience with our app. Thank you again for your support and understanding. We look forward to hearing from you and hope to continue being a part of your language learning journey.
