Lack of Information
We don’t get response or way to correspond with maintenance team on Requests for Maintenance. If the item is completed by staff in app, but not actually completed in real time, how do we convey these issues? Would be nice to have feedback box to and from maintenance team. Who should I report to if maintenance closes out requests but doesn’t actually complete.
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Not such a great app
Poorly designed and could be better designed. The app "check to remember count info to skip signing in" does not work. I have to manually sign into the app every time. Very easy fix. Ontop of that, the actual company this is associated with does a poor job of maintaining their properties and providing the best experience for their paying customers.
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Efficient
App is efficient and easy to use. I love the updates about requests being provided within the app.
Terrible app
I’ve been having such a hard time trying to set up payment method. Not only does it not let me enter the small amount my bank deposited for verification purposes, but it also doesn’t let me enter a debit card information. I tried using the chat feature and nobody ever contacted me. Now I have to go out of my way, get cash, buy a money order so I can pay rent on time and not have lat fees. I hate this app so much!
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Amazing app
Best App for renters. Hope there are few
Functionalities like communication, news at an announcement. The app has amazing functionalities for the maintenance request, which helps us to see the status of the request.
Functionalities like communication, news at an announcement. The app has amazing functionalities for the maintenance request, which helps us to see the status of the request.
App won't allow for Maintenance request updated
You can update or cancel requests. Which forces us to create an her request to provide updates. And can't cancel so could cause unneeded visits.
Convenient
Extremely convenient app. Glad that we have it available to us instead of having submit request through apartment website.
Very user friendly
Very easy to use, not too many technical difficulties so far! Only additional comments might be to have the option to edit existing maintenance request or resolve of issue no longer need addressed.
Great App
Straight forward easy to navigate and use. Organized lay out, definitely would recommend
Garage door & push button panel repair request
Submitted a request on Sunday evening requiring my garage door and push button access panel be made operational.
I think the plastic panel cover was caulked or painted closed last week. My garage door also doesn’t open/close as well. Unit 106, Garage B6.
I think the plastic panel cover was caulked or painted closed last week. My garage door also doesn’t open/close as well. Unit 106, Garage B6.
