Leave a Review Vanzant Auctions
Poor customer service
The one girl in the pick up area is very rude. I think her name starts with a J.
Also in all the communication received says things like “we are human, we may make mistakes etc”. But holy smokes if a customer makes a mistake, look out! You are only allowed to return one item every 12 months. So much for human error. And then the rudeness starts. I was in there picking up something I had bid on and a very nice lady was there and told J she didn’t want one of the items she bid on. J was sooo rude to her, I stepped in and said something, then J went off on me. I cancelled my acct and so did the nice lady. No one should be spoken to like that. Why Amie and J still have jobs, I don’t know.
Why is it ok for them to make errors but not the customers? I realize they work with a lot of products and customers but that is no reason to be so rude to people. Maybe they should change their names to Karen and call it Karen’s auctions.Show lessLady of Plantd
Very difficult
Very difficult to find the address to the local pick up. It should be on the invoice when you receive the invoice of where you can pick it up. I went totally 28 miles to where whatever address it’s on the bottom of the paper and it was the wrong address, this should not have been so difficult if the pick up address was on the invoiceShow lessLDIA2000
Great place to shop
Great items. I love giving them to friends and family. I love the Squishmallows for ME !! The people that work there are friendly and always giving a helping hand.
Thanks, Diana MSquishmallow lady
No longer a fan
Minimum bids now set? Not worth it… bids are just less than half the worth and with tax and fees they are now half the full price for used items. Nope, I'm smarter than that… no thanks!Maggiee222
Won
I’m new and thought I had a week didn’t read the whole paragraph and didn’t pick up in time does anyone know how long you have to wait till you could bit again I’m restricted.BRZgirl18
Horrible
Descriptions rarely match the product. Don’t expect to get a nice items here. They have so many fees as well that the item you bid on ends up being that price brand new at Amazon or Walmart. Customer service at VanzantAuctions is awful as well.avrgplayr
Don’t waste your time or money
Just go elsewhereJohnniemfd
Vanzant Actions
Everything that I have been on and one has been exactly what it said. I’m going to pick up the winning staff customer service has always always been awesome. April and her group are very polite and respectful. I have referred many people to VanzantAuctions. Janine’sJaniney55
False advertising
You guys should really check the boxes before marking something as “new.” When it’s dirty and has missing pieces it’s not new. Will not be utilizing this auction any longer. It’s a rip off and a let down. Thanks👍🏻👍🏻🤡🤡this_auction_sucks
If you watch & wait Your treasure will appear
Vanzant saved my friends and I 25 -30%, buy more outdoor gear. Love them all, super friendly & you get a deal if you shop / know what you desire.Mac Roonie
