Edmonton On Demand Transit User Reviews

Top reviews

USE ETS BUSSES

not worth it even if its free, the buses never come, the drivers are idiots. DO NOT WASTE YOURE TIME

Trash

I think i come back here every now and again just for support. the on demand is soooo useless, idek why they implemented it into the city, rather than just putting more regular bus stops, because you could wait 30minutes JUST TO BOOK! and then youll wait thirty more for the bus to come and 45 more minutes because these imbeciles dont know their way around the city. its actually laughable how poor this system is, and actually joke, even my foreign friends laugh. whoever is behind this operation needs a psych evaluation
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Gets late every godamm time

Maybe just terminate this program

If I could give no stars I would…

This service is absolutely terrible. Is there even a point in writing a review? The city doesn’t seem to care.

Double Check the Bus Stop

App regularly switches my intended drop off to a stop 20 minutes further away than the one I select, the pick up times are incredibly inconsistent, I don’t understand how this is cheaper for the city than running one regular bus through my neighborhood

This is what we spend our taxes on?

They don’t even run half the Time and they're never on time

Unbelievable

They are so unserious. The amount of times I’ve been late to school or even other events because the bus times stay inconsistent is so insane. Also the amount of times the bus will go from 15 minutes away to 25 is so frustrating. People have places to be, and if you’re going to use up our time because you don’t want to do your one job, I promise you people will stop using your app. Honestly just create a city bus that comes to my area because I’m so done with it this system.
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Wait Times

Wait times have gotten absolutely ridiculous as of late. The service is great but TERRIBLY unreliable. Do not use this to get to work or to anything time sensitive. If you have a spare hour and feel like rolling the dice On Demand is a safe bet.

Complain

They have worse service than ETS.

App as Useless as City Council

What a waste of tax payer money. This app can never pick me up as it should be on demand. Can’t even direct me to nearest pickup point based on my present location. Why have this app in first place ? Bet you the bus goes around and picks up no one all day ! I certainly can’t order a ride ! Shameful ! That’s why Calgary is a better city ! All amenities are set and regulated to work !
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