Disappointed with care
I’m concerned with the level of care that they provide. $1000 to find out that my child needed a certain type of therapy that I told them she needed right away. Then they questioned my child’s medical diagnosis and told me that based off their 15 minute interaction with her they believe that their assessment is correct, rather than years and years of medical history.choifox
Doesn’t work
I can not access messages - spins and fails then when I do get in it does work thereafter. Very frustrating when I need updates to appointments.W0W13
Initial consult = sales pitch
Had our initial consultation - which we paid $90 for. This 30 minute meeting was time for Little Otter to tell us how they work, what they do, who we will interact with, how to download the app, and scheduling of future visits. At the end we were pushed to buy a "pack" of visits (without ever meeting the therapist we would work with) to save money.
I feel like we paid $90 for someone to pitch their service to us. It soured our impression of the app and the business behind it. We would much rather interact with a business that does not charge us for sales pitches.freeflow372
Great app for kids!
My younger sister adores this app! It’s been a godsend for her while she’s been having trouble in school. The graphics and animal characters keep her engaged and entertained. She’s been talking about how much more comfortable she feels in school since we downloaded it. 5 stars!IᒪOᐯᗴTᕼᗴᖴOᑎTᔕᗩᑭᑭ
Fantastic service!
Exactly what I needed to help get my anxious son the support he needed. Not only were the sessions high touch and personalized, but their content is fantastic. This should be a staple app on every parent’s phone.Catherine Lowen
Doesn’t work. Super expensive
This app is terrible.doubleD1234098
Developer Response
We appreciate the feedback and have flagged these issues for our product development team. In the future, please submit issues, questions, or complaints to help@littleotterhealth.com and we would be happy to address it quickly!Best parenting tool ever
They give you actual strategies to use, not just the typical parenting advice. They coach you and help you throughout daily struggles with your children. So incredibly helpful!JpQ18
Amazing company!
We need people like The Little Otter, who truly cares about helping, supporting others, and making it easily accessible. Thank you also for providing excellent information on your social media page, which keeps us up to date at all times!PAristizabal
Met expectations and more
It is everything they say it is. No waitlists, great therapists and resources tailored to your family’s needs.andresl08
High Quality Services!
Amazing resources and different types of services in one spot! Complete mental health and behavior support for parents.mariac1!
