No buses
App lies about when buses come and they rarely do show up if ever . Save your money on tickets and get a bike if you can at least you won’t have to wait for their abysmal service.
The buses
It has helped me get to school and is very reliable and is always on time
Nothing
I don’t have any buses showing on my route at all anymore- very dissatisfied
Poor service
Buses never turn up on time or never turn up. Poor customer service who never reply
Response from developer
Hi there, thank you for the feedback, we are always looking to improve the tracking data and as such, we will report this issue on your behalf.
Information is outdated
Very bad app. Information is really outdated. My bus number and times have changed, but the app continues to display the old info. Shame on Carousel Buses. The service is terrible anyway.
Live giving wrong information
The information given on the app re buses from Uxbridge towards High Wycombe was incorrect. Bus appearing due on app ‘disappeared’. Then a bus turned up that was not on timetable. The live view did not reflect the actual situation.
Useless timetable design
Anyone in charge of design there?
What was the thinking behind making the bus stop name column so damn narrow that names are all cut-off? Maybe… maybe… support landscape mode? Or just make it resizable…??
What was the thinking behind making the bus stop name column so damn narrow that names are all cut-off? Maybe… maybe… support landscape mode? Or just make it resizable…??
Response from developer
Hi there, we appreciate the feedback, we will pass this to our developers so this can be looked into. Apologies for any inconvenience caused, apart from this, we hope you are enjoying the new app and its improved functionality.
Currently unusable
Hi. Tried to log in without success. I know my email & password are correct. Tried the reset password function. All that does is take u back to the sign in screen. So it’s back to paper tickets for the time being. Will try again in a few months time.
Response from developer
Hi there, have you created an account in the new app with the same email address as the one used for the older version? The login details have not automatically migrated to the new app, you will need to re-create your app account with the same details as previously. If you experience any further issues, please get in touch with us at info@carouselbuses.co.uk.
