HoYoLAB User Reviews

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  • Garbage app Burn In HeII

    It’s so bad like it ask me for my phone number and everything and it still didn’t let me in even tho I did everything it asked of me like what the heck do you want me to do so I can check my Genshin characters,in conclusion this is so bad don’t download this it’s so bad.
  • uhhhhh good? i guess?

    The app is super helpful! I mainly downloaded it for the teyvat interactive map and it really helped :3 plus so much more stuff like daily check ins for in game items that also help out ^^ building characters and so on and so forth. The developers are incredible and the games they make are too. But i hate the community. Like so much 💀 I never wanted to meet the community because of how much bad i hear about it and i’ve been bullied online for playing genshin before they got to really know me. Saying things like “the only sane genshin player” “rare genshin player W” stuff like that. And unfortunately now i know why. The community is just straight up cringe. Obsessive, mentally unwell, and head over heels in love with fictional characters. I didnt think it was that bad until a younger player made a redesign and was horribly cussed out over “trying to change the character” because “she is perfect the way she is”. I dont understand how you can have so much hatred for a real human and so much love for a character that doesn’t even exist…. But yeah. Thats my take on it. just stay away from most of the people and its a great app
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  • I wish I didn’t have to see the posts.

    Tl:dr I don’t like the community and I wish I could just have the ability to check in, see my stats and that’s it.

    I really only have this app for the check in and looking at my stats (days online, characters, etc) on my Hoyo games.
    There are a lot of bigoted and creepy people both posting and commenting, and I can’t block them all lol. Someone argued that a girl shouldn’t show off her body on the internet if she didn’t want people to harass her (said girl posted a picture with the bottom of her face and a regular t-shirt on).
    There are also a lot of people who hate and harrass people for redesigning characters as darker skinned or a bigger body when everyone in their right mind knows that Hoyo isn’t very visually diverse. It’s very tiring seeing a nice black cyno edit n knowing the people are throwing the word “racist” around in the comment section like a basketball.
    this app just does not have a nice community and it is kinda hoyo’s fault for being so close-minded in their designs when it comes to body shape and skin tone, as well as fostering a community that’s so used to ambiguous ages that every character (Genshin specifically because I don’t know about the other games) can be argued is legal in some way.
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  • Room for improvement

    The only reason why I am not rating it five stars is because of the interactive map and the overall moderation of posts. I don’t like that I can set a custom pin and view routes on my tablet, but I can’t make routes unless I am on a PC. I have a PC, but going back and forth is very inconvenient. What about the other users who don’t even own a PC? I know they are probably annoyed about it too. As for the moderation, it is saddening looking at so many racist and homophobic/transphobic users be able to post so freely without any repercussions. The new report feature is nice, but it doesn’t do anything. Those posts are still up and the users are still able to have an account on HoYoLAB. Not only that, they get tons of engagement on those harmful posts and I know most of the users of the app are under 18. That is beyond harmful for their mental and self-esteem. Please enforce your own rules. You can’t say this and that aren’t allowed, but still let them get away with those very things.
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  • Please help

    I had downloaded the hoyolab app for genshin impacts map on my Ipad but the second i log in it says 'need 14.0 version' but my version is 2.0 higher and it still wont work. its not a problem on my phone but just the Ipad.
  • I Really Don’t Recommend This.

    this app is definitely not very fun to hang around. I usually just use it for log in rewards for Genshin. however, anytime I decided to scroll through posts, look at comments, I often find some unpleasant things. lots of the character posts I see are s**ualized (mostly the female characters like Yelan I’ve seen most of), and it’s uncomfortable to see. more than half of the actual friendly posts there’s always someone there to be toxic and unforgiving, and sometimes it’s nearly all of the comments which is really disappointing. also, with a lot of the tier lists you’ll find that if someone doesn’t agree with it, they won’t just be nice and respect it but will literally be rude and disrespectful just because they feel a different way. in conclusion, a lot of the users here you’ll find to be unpleasant. I do know some good people there, there’s that I suppose, but still. my god. if you DO decide to get this app despite hearing of this in multiple of these ratings, beware.
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  • This is a dumpster fire

    I rejoined hoyolab to reconnect with friends and get guides on my characters for builds, But once I rejoined people were less then inviting. You scroll down not even 2 posts later there is a person making homophobic comments on a post of a person shipping someone characters, Another post a person had called out another user for mass take downs and flagging posts of people shipping characters together because “the user thinks being gay is wrong”. Another user was being called racist because they edited the character Wanderer to be black, Hoyolab isn’t a place to love hoyo games but a place more like Twitter/X where all you see is chaos and fire.

    Don’t even get me started on how peoples posts are lewd beyond belief but only the bare minimum is covered to not be flagged and removed, how peoples posts are being taken down if they are LGBT or The person is black or even if it’s nice fanart. It’s all being taken down like a child who is jealous, Who wants to be center of attention and always right.
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  • must download if you play genshin or starlaile

    This app is very awsome for genshin starlail players
  • Horrible reporting/muting system.

    I was wrongly muted for 7 days because of “leaking information” even though and speculation I have done was about INGAME CONTENT. hoyoverse is continually a lazy company when it comes to things like this and they need to do a complete overhaul on the reporting/muting system and make it so that people are not wrongly banned from interacting with and posting about things they enjoy.
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  • PLEASE READ..

    I think HoYoLAB is a very smart and convenient idea- but, I have been posting general content, like character designs, memes ( based on genshin impact) and for some reason, my account got muted. The reason I got muted was not clear, I was not able to comment on anything and it didn’t show how long I was muted for either. They need to show the proper information on my account being muted, not just showing me rules that I already know. A lot of other users have been muted for no reason and it’s very annoying. It’s a great app, with a good set up, giving you rewards, events and info on new game updates. Thank you for reading <3 ♡☻
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