Road to Hana User Reviews

Hawaii Audio Tours LLC

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Terrible App!

We tried using this app and paid for Both tours for the road to Hana in Maui. Because it is NOT clear when you’ve purchased it. It never downloaded and therefore would NOT work on the Road to Hana sue to the spotty or lack of Cell reception. Even after it was “Downloaded” we made three of the many many narrated stops and it would kick
Me out of the App and then if by chance we got in service, it would not pick back up and the app page froze!

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Nicko769

2 years ago

Response from developer

Please accept our apologies for the inconvenience you experienced on the Road to Hana. We're always looking for ways to improve the user experience of our apps, and your feedback was used to inform a recent update. Every one of our clients is strongly encouraged to download the tour into their devices. Once downloaded, the tour may be taken offline; the whole thing is run off of your GPS and doesn't need an internet connection at any point. Get back to us so we can figure out a solution. Please email any more information to support@actiontourguide.com. We apologize for any inconvenience this may have caused.

Needs offline mode.

Unfortunately, I didn’t have the best experience with this app. To start, there was an annoying beep that would keep beeping unless you click on the map view. Secondly, I was really disappointed because most of the drive, I didn’t have service so that meant the app didn’t work. I thought it would at least have the narration downloaded to the phone to be able to at least manually play each audio clip. Only got to listen to a few of the audio clips before my service ran out and we couldn’t use the app. The UI is a bit counterintuitive.

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Pianistps

2 years ago

Response from developer

We appreciate your thorough feedback! Once the tour is downloaded, it should seamlessly play audio stories whether or not you have cell service, so it sounds like something strange may have occurred in this case. If you don’t mind emailing us with details such as phone type, when the stories stopped, etc., we would love to diagnose this issue. Can you email us at support@actiontourguide.com?

The app giave some cool insights

I had to hit the “map” button every time the narrator started or an annoying beep would go off. When we were out of cell range the app would crash a few times. Even restarted my device to see if it helped. A bit frustrating. Better to have someone other than the driver to tend to the app! Some of the announcements came late and we had to do a tight u-turn to get to the point of interest. Granted, the Europeans did some damage in the past, there were plenty of references to ethnic bias. We loved the Road to Hanna and don’t regret it.

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Smilinphoenix

Great tours!!

We did two of the Shaka Guide tours — the North Shore of Oahu and the Road to Hana on Maui. Both were terrific — you can take as long (or as little) at a number of different attractions, and the guide provides helpful information about food options, facilities, etc. We would definitely consider doing another tour if we ever have the opportunity!

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Durb1970

2 years ago

Response from developer

Thanks for your feedback! I’m thrilled that you enjoyed your tours through two of the most beautiful places in all of Hawai’i.

AMAZING!!!

Literally just came back from doing the Road to Hana tour from the airport and let me say this app was AMAZING!!! I would recommend having someone else keep up with the app while another one drives! We did not have any signal but this app made sure to keep up with our location! Definitely will use again when ever I come back!! 5/5 recommend!!!

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Michelle Oro

2 years ago

Response from developer

Thank you so much for your kind words! It means a lot to us. I’m so pleased that you had such a great experience on the Road to Hana, and I hope you’ll keep us in mind for future trips

Worthless

I could not get it started beyond the demo after numerous attempts.

sam9shark

3 years ago

Rich Culture Immersion

If you enjoy learning about different cultures from the comfort of your own car then this is for you! I have two kids that are in elementary and this gave them an insight into Hawaiian history. They felt like they learned more from this than a regular day of online school. (This was joy of vacation speaking.) My husband and I were enthralled about all these talking points and couldn’t help but realize how mistreated these people were mistreated after slavery had already ended.

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UnwrittenLang.

3 years ago

Response from developer

Thanks so much for your review! I’m thrilled that everyone enjoyed themselves and felt like they learned a lot on the Road to Hana! We offer lots of other tours which blend education and entertainment if you’re interested!