Awful book
This is the worst sportsbook in MI. The app is slow and barely functional. Placing wagers was difficult and the limits come fast.
Loose loose loose
It’s a pay to loose app!
They don’t have any promotions!
Customer service is non existing!
They don’t have any promotions!
Customer service is non existing!
THE WORST!!!
The app is garbage, customer service is rude and threatening and never a help. And worst of all are the slots! I lost for 21 straight days, every single day!!! Never was I up any money either and $50 would last less than 5 minutes on $.40 spins!!! Got worse and worse too! No chance! Please don’t get sucked into this app trying to win money back they’ve flat out stolen from you!
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Response from developer
We are truly sorry you had a bad experience playing with us! Please reach out to misupport@playgunlake.com so we can try and get this resolved!
Wasting your money
I’ve been on the site for a while and like they say they’ll take your money but to get the money back when you win is impossible they absolutely make it impossible to get your money back and you have to wait forever. Also, they don’t give any kind of bonuses on here, I have yet to get anything. I’ve done done nothing but waste money on this site. It ends now.
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Withdrawal nightmare
As a former employee, the biggest issue with the app was the withdrawal process. Looks like it hasn’t changed. Parx is the responsible party to blame for any issues. Wish Gun Lake would look at other options for players in the app space. Good Luck everyone!
If you play on here, call the number
Please don’t stoop so low to play on a site like Gun Lake. There’s 50 better choices, just do yourself a favor and stay off here. Every experience is terrible, and their support is so absent-minded it’s embarrassing. Withdrawals take a week at best. Just find somewhere else, they don’t offer any good sgps, their juice is higher. I almost checked myself in for giving these guys a week of my time
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Horrible
Horrible odds, takers!!!
Used to be good
Used to love the app, but I hate it now. I’ve been trying to withdraw winnings for a week. I was told I needed to submit documents, which is fine. I’ve had to do this with other Casino online. They’ve all approve those documents within 24 hours. Play told me it would take 48 hours as of right now it is officially been 48 hours and I have still not received my winnings or even had the documents looked at and approved. I reached out to customer service and was told that my document had been received so please not submit the documents again and that they would get around to it at some point today. That was it that was their explanation and response to me asking where I’m at in this process and how much longer it would take. I’ve already been in contact with the Michigan gaming control board and they told me to wait three more days and then I can file a complaint if I still have not received my winnings. This can all be done online through their website, which is awesome. It’s super easy. They said they’ve been getting numerous complaints about this casino compared to any of the other casinos in Michigan online casinos.
Who would continue playing when you don’t know how long it’s going to be before you receive your winnings? I tell you 48 hours if you submit documents they tell you 72 hours if you don’t need documents submitted. This is 100% lie and I am the proof that it’s a lie and I have all the documentation that shows when I submitted the documents. What time what day and it’s clear that as of right now they still have not given me my winnings within the 48 hours promised. Don’t give me a timeframe if you’re not gonna live by it because now you’re just a liar to me and to me, I will not do business with a scamming place that lies.
Who would continue playing when you don’t know how long it’s going to be before you receive your winnings? I tell you 48 hours if you submit documents they tell you 72 hours if you don’t need documents submitted. This is 100% lie and I am the proof that it’s a lie and I have all the documentation that shows when I submitted the documents. What time what day and it’s clear that as of right now they still have not given me my winnings within the 48 hours promised. Don’t give me a timeframe if you’re not gonna live by it because now you’re just a liar to me and to me, I will not do business with a scamming place that lies.
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Withdrawal Process is a nightmare!!!!
The app has no problem letting you add a debit or credit card and deposit money with no questions. When it’s time to withdraw your winnings to “The Same Card” they have a long process !!!! They want several documents and even after you give them the documents it takes a while before you get the withdrawal!!! This is insane !!!!!! Even while waiting for them to verify the documents you can deposit money from the same card !!! 😂😂😂🤬🤬🤬
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Only small wins
No big wins here, you can have 20 bonuses in a span of 6 hours. All of them pay minimum