User Reviews: Mutual of America Fin Group

Mutual of America Fin Group
Mutual of America Fin Group
MUTUAL OF AMERICA LIFE INSURANCE COMPANY

Top reviews

  • Terrible - the worst

    Probably the worst app I’ve ever used. Their app and web site never work right. Try to login and the app just hangs (all the time!). Try to go on site and it tries to load and then just fails. Their tech team needs some serious work. It’s scary that this is where my retirement fund is. Due to technical issues, I can’t even check my balance.
  • One big glitch

    The app never lets you log in except for once in a blue moon. Save yourself the hassle and don’t bother downloading. Huge disappointment. My Trowe price app is way better.
  • Home Screen Only

    Won’t fully open. Shows home screen under the “please wait “ message. You can see your balance but that’s it. You can’t get any further.
  • Awful app

    Only three updates and they were all a year ago? It shows. Do better, MOA. Most people access financial websites through apps nowadays, so get with the times!
  • Terrible Glitchy App that doesn’t foster confidence in MOA

    Nothing works well on this app. Sometimes screens appear and sometimes they don’t. Buttons don’t respond. There is very little in terms of functionality and information on the app. Really terrible and I am now really disappointed I moved from TIAA which has a far superior app in terms of functionality and types of information available. I’m trusting MOA with my money but this app gives me pause. Fix it quick!!!!
  • Embarrassing

    It’s very unfortunate MOA tech team is not reviewing these reviews as I am seeing a similar trend! Unfortunately, I am experiencing the same issues as everyone! There needs to be an update on this app!
  • Holy Cow What a Bad App

    MOA should be embarrassed by how crummy this app is. It’s slow, it’s unreliable, it’s limited in its function to the point where it makes me actually wonder about the company itself.
  • Customer Service Rep

    This company is redicious with and without the app they get no stars from me I call to check the status of my withdrawal from my account these people had me on hold for 1hr and 15mins for 2day I have not ever experienced any like this so I hung up these are poor reps period I wouldn’t recommend any employer to use this company very poor customer service they give you a hard time to get your own money 6and more months waiting period they treat your money as if it’s theirs never have I ever experienced this type of treat ment they need to be replaced and reported trouble the worst ever
  • Busted app

    App doesn’t work. After attempts to login to my employer sponsored plan, the app just stays on the login screen. Doesn’t let u see your account or anything. Had to uninstall just to retry. Closing the app out doesn’t do anything to help.
  • Doesn’t work

    The app doesn’t work. Can’t get past the login screen.

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