Leave a Review Cove
The “Cove Care” extra charge is a scam.
I used their service because the medication was cheaper than I was able to get. The biggest scam this company does though, is their “Cove Care” extra charge. They charge an extra $10 a month (charged quarterly when your medication shipped) so you’re charged an extra $30 along with your medication on a separate charge. This service is nothing but an extra money grab. The service includes “Unlimited messaging to your provider/regular check ins with your provider and access to a migraine tracker.” I’ve don’t need unlimited access to my provider for migraines. I’ve never had to speak to anyone other than when a prescription had to be renewed. And the migraine tracker…I guarantee over 90% of the users have never used that thing. It does exactly what a pen and paper or typing it in your notepad does. It’s just something to throw on to make it look like you’re getting some extra perk. The “Cove Care” charge is an absolute scam and they know it.Show lessXander Frost
Terrible Customer service
It sounds like a great way to not physically go to a doctors office for medication but in reality you probably should just go to your physician. These doctors take weeks to answer questions then if you have a problem with your account good luck speaking to anyone that has an intelligence. They will fight you tooth and nail to make sure they keep their fees (that they fail to inform you about) even when they are wrong. JUST GO TO A REGULAR DOCTOR! You’ll be better off in the long run.Show lessBrePayne2000;)
App is glitchy/Service is great for me
Login part of app is very glitchy jumps around when trying to login, does not save login information or password. And if you try to open app after a day or so it will state no login information found so you have to close it out and go back in. All of this is minor, unless you’re using the migraine tracker and have a migraine, a lot of times I don’t want to bother with it and just have to remember to go back in to log when I’m feeling better.
As far as Cove goes, I’ve been with them for a year now and so much happier with their service and migraine treatment plan then I was getting with my PCP. Through their pharmacies I’m better able to have the meds on need on hand (they give me a 4 month supply) instead of using Walgreens where they’d give me 3-5 of my migraine pills at a time which I could go through very quickly.Show lessMickeyRN