Too many problems
I’m having way too many problems on the app and getting the prescription. I’ve been going back-and-forth with the provider for over a week. While I understand prior authorizations are required for a lot of migraine medication. This would’ve been way. Simpler to take care of phone call instead of a message waiting for a reply that takes 24 hours in between each one. This has been a very lengthy process. I’ve been doing this for over a week and still do not have a prescription. Every time I open the app and write a message back it tells me it’s null object void after I typed the message out and then I have to re-log back in every time. recommend seeing a local provider or someone with telehealth versus someone that only communicates through chatting. they’ve already received their money from my insurance company so there’s no incentive for them to reach back out quickly. If I’ve already had migraine medication and was just looking for a company to refill or not needing something urgently, this may be a good product. I thought I would be able to get the medication before my current insurance lapsed so I use this instead of seeing a local doctor when in hindsight a local doctor would’ve been way better.
Show less
