Weight loss app/program that finally covers it all
Response from developer
Thank you for rating us 5-stars. Keep up the great work, we’re cheering for you!
App review
If I get a notification of challenge and I’m trying to accept, the minute I’m out of the screen (my phone screen turns off) and I try to go back I can’t find the place to accept either the challenge or sign up for a Found Ambassador or whatever it is. I can’t find where to have the chats with the Dr or med delivery notification question (as they got lost) I always have to login on the actual website and try to navigate that way. But in most cases I could never answer the question. It’s very frustrating
They keep your money even if you can’t participate!
Response from developer
Hello, we appreciate you taking the time to leave a review, despite not having a great experience. We are very sorry to hear that you encountered a side effect with your medication, and we do typically honor any cancelation requests without early cancelation fees when there are no other appropriate medication options available, and/or your primary care provider recommends stopping the program. We would love to be able to take a closer look at your account and reassess the decision, as well as assess the replies furnished by our Customer Support team to ensure they are meeting our quality standards. Please email us at support@joinfound.com at your earliest convenience so we can assist you. Thank you, and we hope that you are feeling better now.