Leave a Review SkyBell
Where the Apple Watch app???
A lot of problem to migrate from the old app and after hard works, I see there is no more Apple Watch app… It was really important for me. So really disappointed…Huge flaw
If the skybell goes offline, only the prime account owner (adminstrator) can get the skybell back online while physically near the skybelI. I am the account owner and am travelling out of country. My skybell went offline for some reason. Other family members who have access to the skybell through the app do not have the ability to get it back online as they are not the administrator. So our skybell is useless for three weeks until I return.Show lessDeveloper Response
Hi, We apologize for the frustration. If you have a trusted family member who could call us while at your home, with Wi-Fi access, we can work together to find a solution. This is also good feedback for us because it sounds like we should consider a feature that allows the primary account holder to assign others as primary in situations like this. So, thank you for bringing this unique case to our attention.Doesn’t work
The new app, worse than the old app, doesn’t work. I can’t recommend skybell.
Update ***
The developer reached out suggesting I message the same email where I’ve been trying to get help migrating to the new app, and attempting to add the device manually, which has been unsuccessful after numerous attempts. The current recommended plan is now to wait for the “forced mass migration” to the new app skybell plans for some future date. When I’ve called for help they were condescending and rude and talked in technical lingo. Skybell says they want to help but so far they haven’t.Show lessDeveloper Response
Hello, we want to learn more about what is going on and improve your experience with your SkyBell. Please reach out to us, you can email support@skybell.com and share your feedback and if possible, we can help you with any issues you're having with the hardware. Thank you.