Does someone test this app ?
Can’t submit photo which s already on my phone.SFCris
Developer Response
We’re sorry you’re experiencing this issue. To upload a photo from your phone, you will need to provide the app access to all of your photos. You can check your settings by going to your phone Settings and then selecting PG&E Report It > Photos > All Photos. If you have these settings selected and are still unable to upload photos from your phone, please reach out to us at SafetyAppTeamSupport@pge.com.What the heck is the point of this app!???
I don’t know why this app is even available. You can’t get access to it because it says you must be invited but how do you get invited???? Super silly. I thought this could be used to check on PSP events or other power outages but no. Waste of time.Rebekahrae
Needs upgrades
It started, then just hangs on the map. I have to close it to get out. Needs tech help.xylophpie
Does not work
After being led here by the PG&E website, I was hoping that this might be a way to report very dangerous looking poles on the property that I just purchased. However, after several attempts just simply enter my address, I get a message saying “Daily Limit Lookup Error. Please try again later.”
Pretty useless if an app designed to allow you to report dangerous power poles prevents you from reporting those poles. This is crap.EastonDrums
Developer Response
We’re sorry that you experienced this issue. If the poles look like they need immediate attention, please call us at 1-800-743-5000. We’d like to look into the problem you had with our app and would appreciate it if you could send details about your experience to SafetyAppTeamSupport@pge.comApp doesn't work
Can't enter informationGARTTAR
App hangs up
The app gets stuck when I try to submit a report. I can’t progress past where I enter my email and what describes me (utility worker, general public, etc).GD user
