Bushnell Trail Cameras User Reviews

Bushnell Trail Cameras

Bushnell Holdings Inc.

Lifestyle

Photo & Video

Reviews Summary

Positive highlights

🤩

This app hasEasy to use app

📸

This app hasGreat picture quality

🔋

This app hasLong battery life

🕰️

This app hasReal-time updates and notifications

🆓

This app hasFree trial option

🧑‍💼

This app hasGood customer service

🔒

This app hasReliable and secure

🌄

This app hasExcellent day and night performance

Negative highlights

🚫

This app hasConnectivity issues and unreliable data transmission

🔍

This app hasSmall picture size and lack of zoom functionality

🔴

This app hasPersistent notification badges

🗑️

This app hasDifficult to delete/manage photos

💰

This app hasExpensive subscription plans

🔒

This app hasLimited compatibility with other cameras

🕰️

This app hasSlow response times and delayed updates

🔌

This app hasBattery drainage issues

🌑

This app hasNight vision/flash problems

Top reviews

Most RecentHighest RatedLowest Rated

Worked for 12 hours

The app logged me out the first day I set up the camera. Now it comes up repeatedly with “Invalid credentials” I have uninstalled and reinstalled. At the time I have written this review I have called the 800 number 47 times trying to get help. The recording says due to high call volume and long wait times this que is closed. You 100% can’t get help. As I read the reviews they all respond call this number. I can assure you that number will get you no where. I can’t even log in to cancel the subscription. So now I bought a camera, I am paying for it monthly and I get zero from it. And I can’t cancel it. I own a lot of Bushnell products. I will never buy another one after this experience. Zero customer service after the sale. I’m going to have to cancel my debit card just so they stop the reoccurring billing. At this point I don’t feel like this is bad service, I feel like this is theft.

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Sceurman1

20 days ago

Don’t waste your money. Zero customer support, buggy app

Used to tell everyone these were the best cameras and ended up buying 10 of them. Only 2/10 will now connect to signal after one season. Tried calling and emailing bushnell for 2 weeks and received no email response and the phone line is has an automated response saying they’re unavailable. Now the 2 cameras that were working say the don’t have subscriptions and won’t send any pictures while they most definitely do have subscriptions. Absolutely stay away from these!

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Coco38!!!

a month ago

Not good

My cellucore20 worked perfectly until the free trial expired. Signed up for a paid plan and hasn’t worked since. Customer service never answers the phone. Finally got a return call weeks later, told camera was working well, not sure why data plan isn’t working, switched me to a different plan sad we were good to go…nope. And start the process over. Still not working. Waste of money

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Jph22elc34

9 months ago

Response from developer

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at +18004233537.

Hopeless

Won’t connect, poor manual, won’t recognise serial number. That’s just to get started

Juanjose49

10 months ago

App needs updating

Camera works ok but app could really use more features to make it on par with other competitors. I would like to see an option for daily check in photos, a way to view videos with out going and getting sd card (kinda defeats purpose of a cell cam if I have to retrieve sd card), also set up mode to view what your camera sees while putting it out in the field, and much more user friendly way to tag/label pics.

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8i!!

a year ago

EXCELLENT & easy to set up

I have two cellular trail cameras that I use on my property to augment my security system. My intention is to add more Bushnell cameras. They are reliable and this app is easy to use. You just name each camera to distinguish them from each other. LOVE! I get updates on my phone plus information is saved on the SD card.

The app kept changing the field scan times and overlapping scan 1 & 2. I had to call customer service because i wasnt getting any pictures. He was able to change the scan times to what i wanted. I received 5 or 6 pics and then it stopped again. I have a cellucore 30 trail cam with unlimited data. The camera is set to take pictures every 1 minute (I’m doing a time lapse of our home construction) so far both the camera and the app are garbage.

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Spacecadet77

2 years ago

Response from developer

Thank you for submitting the issue. We found the same issue after testing and created a fix and it is available in the App Store. If you still have an issue please call us as soon as possible 1-800-423-3537. Thank you for submitting the feedback!

Even worse than huntsmart app

The huntsmart app at least lets you add cameras from other makers. The bushnell app insists on you entering a valid bushnell cam serial number. Then it looks like you have to sign up for a data plan. Unless you do this you can’t use the app at all. Plus they want a phone number, as if they really need that. Trail cams existed before all this internet connectivity. Big companies do not need to spy on you to stay in business. If you need an app and paid account to use a trail cam, then return the cam and try finding one from a maker who respects your privacy.

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haus blend

2 years ago

Response from developer

We are sorry you feel this way. Our app was designed and intended to work only with Bushnell Cameras at this time. Cellular cameras require a SIM card that is associated with a cellular network. We maintain this relationship to ensure the best possible customer service and ensure connectivity works with appropriate coverage. We request the consumer's phone number so that we can ensure we have a legitimate account and that if there are problems we can be in contact with our consumer. If you have further questions please contact us at 1-800-423-3537.

free / freePrice