So far great
Hard to manage
Thanks Tom. Ps my daughter has helped me.
Response from developer
Hi Tom, Glad your daughter was able to assist you. The digital subscription support team can be contacted Monday to Friday, 9am - 5pm on 1300 131 095, option 2 for customer service assistance. Alternatively you can go to settings on the app, then contact us to send the team an inquiry for them to contact you for assistance
Hopeless and clumsy
Good Newspaper to Wrap Hot Fish n Chips or Household Trash
Slow, clunky not as good as old app
If I leave it to look elsewhere and come back I get a blank screen until it re establishes itself.
Have a look at the Daily Telegraph app, much smoother and quicker.
Response from developer
Hi Subscriber, Thank you for your feedback and our developers have been made aware of this. I have tested on the iPad (5th Generation) on iOS 16.3.1 and it is loading the articles and interactive puzzles and the Digital replica of Todays editions fine. I can only suggest to ensure your background apps are closed and see if the issue continues. Otherwise I would try reinstall the App. Feel free to contact the support team on 1300 131 095, option 2
New app has a downside
Response from developer
Hi Subscriber, The new App is more refined for viewing and content access. To zoom in, using your thumb and index finger you can stretch out to zoom on the article and pinch motion to minimize again. The single tap is a new layout option and you can revert back to the paper view with a tap on the icon on the bottom right. Please contact the support team on 1300 131 095 Option 2 if you are still have concerns with the new App
Poor performance and major inconvenience!
But try to read a story posted on Facebook, nothing! It prompts me to subscribe (I already do), so I login only to be booted out back to Facebook and told I need a subscription again and am no longer able to open the story at all! Prior to this happening, it was just the annoying inconvenience of having to login everytime I wanted to read a story on Facebook, now I can’t even login. I don’t use the app to read the paper, I read the ones that peak my interest in my Facebook feed, if I can’t do that, there’s no need for me to pay for a subscription when I can get the same stories for free from ABC News Illawarra
