My First Five Years User Reviews

Top reviews

App won’t load

The app had always been very slow to load, now it doesn’t load at all, just gets stuck on the loading page forever with the spinning wheel.

Response from developer

Hi Alice. Apologies, we had a problem following an update which has now been rectified. It should all be working now but if you are still having an issue, please uninstall and reinstall the app and this will resolve the issue. Everything you have entered previously will still be there when you log back in. If you need any further assistance, please do reach out to us at hi5@mffy.com. Best wishes. The MFFY Team

App is great but extremely slow

As per above, loading time is terrible. Initial screen loading may take a few minutes to load, checked cards are saved in tens of seconds, etc.

But the app itself is great!

Response from developer

Hi. We haven't heard of this issue previously and wonder if this is where you input where your little one is currently at when you first start to use the app which does take a few minutes as it is creating your child's personalised journey from their starting point. Could you please drop us an email at hi5@mffy.com so we can work with you to understand the issue rectify for you. Best wishes. The MFFY Team

Money grabbing

No point in downloading.. you have to have a yearly subscription before they let you even get to there homepage.. There’s no way you can just click a little x and enjoy a few bits the app has to offer for non subscribers.. atleast let parents who doesn’t want to or just can’t afford to pay £33 yearly be able to enjoy a little bit of the app and have a premium option so if they want more benefits they can just subscribe like ALOT of other apps do.. i feel like it’s to just get money of desperate mothers.. just download WHAT TO EXPECT.. it’s free you get all the milestone on it even milestones for pregnancies and you don’t have to pay a subscription to even see your baby’s milestones.. spend the £33 on your baby and not this app.
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Response from developer

Hi. Our App is currently free so we do hope that you will be able to download and enjoy using it. Hope this helps and do feel free to contact us at hi5@mffy.com if you need any further information or assistance. Kind regards. The MFFY Team

Subscription only

Pretty misleading and disappointing to find any app that is subscription only - especially one that is potentially so useful to families (I say potentially, because there isn’t even free content for me to form an opinion around).

I don’t see the subscription model described in the description either.
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Response from developer

Hi. Our App is currently free so we do hope that you will be able to download and enjoy using it. Hope this helps and do feel free to contact us at hi5@mffy.com if you need any further information or assistance. Kind regards. The MFFY Team

Absolutely love this app

I am a first time mum and I was worrying myself that I’m not supporting my child enough or he isn’t where he is “expected to be” in his age range, so when I saw this app I downloaded it straight way.
Since having this app it’s been amazing I’ve be able to understand what I can support my child with and do age appropriate activities with them to support, it’s nice for myself to track my child knowing where we are at and where I may need to support him that little bit more. I will continue to use this app I am very happy with it and would recommend to anyone!
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Response from developer

We love hearing your feedback about the My First Five Years app, thanks so much for taking the time to leave us the review. The MFFY Team

Fantastic app

I have a childcare background and I am now a mum to an 8 month old little girl.
All I can say is I wish I could’ve used this to track my key children’s development at work 🥲 would’ve made it so much easier for the parents to see and understand!
It’s amazing and the activities suggestions are great as they suggest using things that everyone has at home! I love that I can support my little girl achieve her NATURAL and developmentally appropriate as well as personalised next steps and I love that the milestones aren’t limited to the main 3 areas of learning (sensory?? Hello!! How amazing!!).
I have no suggestions yet as I’ve only been using the app two days. Hopefully I’ll be able to afford to keep it as I think it’s incredible!
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Response from developer

Thanks so much for the positive feedback , we're glad to hear you're loving the My First Five Years app. The MFFY Team

Collects data then tries to take payment

Completely dishonest in how its marketed as a free app when really you can’t use it without paying. And this is after you put your name and email address in. Unbelievable.

Response from developer

Hi. Subscription prices are displayed on the App Store page before you download the app, under In-App purchases, apologies if you missed this, it's where Apple display them. The way subscriptions work is set by Apple for all subscriptions but we do offer a free trial so that you can try the app before any paid subscription starts. Hope this helps and do feel free to contact us at hi5@mffy.com if you need any further information or assistance. Kind regards. The MFFY Team

Monthly fee high

I was looking forward to using this app. In one of the reviews it states the monthly subscription was too high. The reply back was this has been reduced and free for the foreseeable. I understand this was some time ago but £4.99 a month is still too high. I have app which are a lot less or one off cost.
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Tailored to your individual child’s needs

All children are different. Obviously. Except the milestones that we set against our children are all very static and one size definitely does not fit all.

What I love about this app is it’s helping me nurture their individual strengths and weaknesses in a way that wouldn’t be suggested to me before.

For example my just turned 1 year old has an activity which involves helping him walk (yes walk) up the stairs. I wouldn’t of dreamed of doing this with my eldest at the same age. Because he wouldn’t have been able to, but this app gives you great activities tailored to your child.

Gives you great insight on what’s coming and how to help nurture that.

I, personally get very stuck with how to engage sometimes (like how many block towers can I stack?) but now I find myself doing tightrope challenges and incorporating specific language based songs in play. We are catching moving toys and playing with purpose in ways that my 2 want to engage with.

Be that with my language proficient and emotionally intelligent 2 yr old or with my adventurous, strong, energetic 1 yr old.

10/10
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Response from developer

Thanks so much, it's really great to hear your feedback. Jennie and I have put our heart and soul into building the MFFY app so we're really delighted you're loving it. Alistair, the MFFY Team

App constantly closes.

Had this app for about 6 months and I’ve not been able to read or record much as the app closes down every minute or two. Very frustrating.

Response from developer

We’re really sorry to read this. It sounds like the app isn’t behaving as expected on your device. We do monitor our app and it's currently running at 99.78% crash free so you have been incredibly unlucky to experience this. Unfortunately we aren’t able to reach out to you directly via this channel, so would it be possible that you could please message us directly at hi5@mffy.com, we're sure we will be able to resolve this for you. Kind regards. The MFFY Team

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