Leave a Review Bubble
Not recommended
Waist of moneyedennnn73847738201&2?!,$;
Developer Response
Hi there, we're sorry to see this review and would love to hear from you to understand your perspective. It does look like you're writing from the US, though, where we don't operate, so it may be that you have the wrong Bubble! Please feel free to discuss your concerns with our support team at support@joinbubble.com. Thanks, Team BubbleParents
Parents do not bother with this app! First & only time I’ve used this app I had a girl come to my house last weekend, who claimed the sit went well, I have screenshots of our messages. On top of the expensive fee I had to pay I also bought her a bottle of wine as a kind gesture because I really appreciated the help. Anyway, fast forward to the following week when I needed another sitter, I received a message from a girl who said “I have had to reject my offer of babysitting due to the review left on your profile”. Obviously confused and very upset, I contacted Bubble support because I didn’t understand what had gone on & why I’d not been made aware of the situation by the sitter who claimed everything was fine. The support team were very unhelpful, completely left me in the dark & suspended my account. I still have no idea what this bad review was about but I certainly won’t be using the app again & I wouldn’t recommend it to anyone looking for a trusted babysitter. Absolutely disgusting.Show lessshelby96666
Developer Response
Hi Shelby - I understand that have been in touch with a member of the team about this and chose to leave the platform. With regards to any concern raised, be it one made to us by a customer on Bubble, or through a situation that Bubble might become aware of otherwise, we have a duty to safeguard families, children and sitters. As we are never present on the sits themselves, we have a duty to investigate or follow instructions from authorities, without judgement and with a zero-risk approach. I hope you can appreciate that as a childcare platform, we take our responsibilities on these issues extremely seriously.Outstanding service and professional sitters.
Bubble has been a true lifesaver for me whenever I needed help. The sitters I've met through the platform have been incredibly kind and professional. I've had such a positive experience that I'm eagerly recommending Bubble to all my friends, hoping they'll enjoy the same level of service.
The support team has also been fantastic, always responding to my questions promptly and thoroughly. Their dedication and efficiency have made a big difference.
Keep up the great work and continue providing excellent service!Show lessmigvsilva
Developer Response
Thank you for your review! We're delighted to hear you're happy with the sitters you've met on Bubble, and that you've had a great experience with our support team. We're around 7 days a week to chat and answer any questions you have about the service and always love getting to know the wonderful parents using the app. Thanks again, Team Bubble.