Love the workout. App is terrible
I keep getting accidently charged. You can’t look at class size etc without buying a credit and when you do you’re automatically enrolled so beware of that bc I lost a credit bc of that
App and site
Both of them (app and site) need work. I wish they were as great as the classes - it’s a mismatched experience. And the staff is JUST as confused about the app and the website when you show up there and ask questions. I feel bad for them. When the staff finds the products just as hard as the customers, there’s a bigger problem there. Consider using them for user testing.
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A big step back
As a long time Rumble client, this app is a step back.
- the user experience is poor
- no android support
- you can no longer book for another person
- Trying to find a class from my favorite trainer, I need to select each day, versus a list of what's coming up for a week or more
- hard to filter for trainers and locations
- should be geo aware, I don't want to see rumble locators in another state
- your history of class is off, going from 129 to 80. I know others with the same issue
I'd rather use the old app which was so much better
- the user experience is poor
- no android support
- you can no longer book for another person
- Trying to find a class from my favorite trainer, I need to select each day, versus a list of what's coming up for a week or more
- hard to filter for trainers and locations
- should be geo aware, I don't want to see rumble locators in another state
- your history of class is off, going from 129 to 80. I know others with the same issue
I'd rather use the old app which was so much better
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No customer service, app full of bugs.
There is no way to contact anyone at Rumble. No contact option in the app, the only option is via an email form on their website - I’ve submitted requests 10 times and not had a single response. I can’t see how this is remotely acceptable - will not be attending anymore classes for that reason.
JPBAQUIRAN
Best HIIT workout in the business if you don’t Rumble Boxing in Anchorage, Alaska. It’s the best training for losing weight and building your stamina, strength training as well. 1st day down and 89 days to go… Challenge Accepted!! @JPBB808
Rumble TV
Can I use this app for the rumble tv at home?
Overcharged me
Was charged for 3 classes, only one was put into my account
Love the workout🤍 hate this new app!
While it’s easy to navigate, I can’t enter my gift card information which is super frustrating!! My stats are wrong while it says I’ve taken over 50 classes, I’ve taken over 70+ and each time I scroll through to pick a class the filter bar shows up then disappears and I can’t reset. Please fix this!! :)
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Multiple emails needed to switch between gyms
The update to the app does not allow a user to buy a package for a location other than their home gym. Had to use a second email address to buy a package at a different location which is really annoying. In a city like NYC this could be a reason for someone to use not use Rumble and go somewhere else.
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Poor App
Bad roll out. Bad user interface. Cannot look at spots before booking a class. You’re only stuck to your favorite site and cannot browse other sites unless choosing them. Cannot browse by trainer. I also lost more than half my attended classes, I went from 124 to 50. Even the web based platform is poor. Also still have not made an Android based app. Such a pop design. The old app was so much better.
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