Cant set the account up
Been trying to set this up, but I’m not getting any account confirmation email. So pretty useless.
Needs a lot of work
After my initial (great) frustration that SmartTrack was abandoned in favor of LogTRAk, and it wasn’t even possible to import all my many hundreds of dives, I tried to give LogTRAK another chance. LogTRAK tries adapting to a changed world where divers have multiple devices, different interfaces, etc. But LogTRAK, at this point, really does not seem past an early beta status. So many things need attention, refinement, debugging, addition. It just feels ScubaPro just isn’t willing to invest the money to make LogTRAk a polished, bug-free, modern app with all the functionality divers want and need. That is very disappointing. In a sport where dive computers are life support equipment, we need recording and analysis software that is fully up to the task. At this point, LogTRAK is not.
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Need to be able to export logs
I can’t get the Luna 2.0 to connect to my Mac so I can’t export my logs in usable files. Why is this not a feature of the app?
Issues with Aladdin Matrix Sport
Connected Bluetooth. App showed that the dive watch needed a firmware update from 2.0 to 2.1. Downloaded and tried to install 3 times before giving up. Besides that, the log transferred and I was able to set the options provided. Disappointed in no options to set the gas for nitrox diving from the app. Missing features that are in other apps like sac rate, RMV. Use of AI to show the divers buoyancy skills. Lots of room for improvement.
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Painful to use
Painful
I cannot delete dives
I cannot delete the current log and start over
I tried removing and reloading the ap but it just kept the information and I was back where I started
I cannot figure out how to download from my pc. (I got the iPhone ap on my pc)
They just say to transfer the file
Doesn’t do anything
I can’t get it to work over Bluetooth or direct connect
I cannot find the file to load in the dives I need to complete
It’s user unfriendly and just plain painful to use
And at the end of the day who cares if you have your dive log on your phone?
I cannot delete dives
I cannot delete the current log and start over
I tried removing and reloading the ap but it just kept the information and I was back where I started
I cannot figure out how to download from my pc. (I got the iPhone ap on my pc)
They just say to transfer the file
Doesn’t do anything
I can’t get it to work over Bluetooth or direct connect
I cannot find the file to load in the dives I need to complete
It’s user unfriendly and just plain painful to use
And at the end of the day who cares if you have your dive log on your phone?
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Nice app, working well with my Galileo 3
I recently bought the Galileo 3 dive computer and figured I’d give the smart watch features a try. Though I’m not sure yet if there’s a way to get texts or email notifications to show up on one’s watch .. the dive logging and control seems to be working fine. This is with an iPhone 13 mini and iOS 17.
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App doesn’t work after update
I have an iPhone 13 and post app update, it does not get past the scubapro splash screen. Hoping all of my dives are not lost.
Response from developer
Hi, We are really sorry for the inconvenience. The issue should be resolve. Can you please update the app and try again? Best dive, Scubapro Team
2.0
I was upgraded and now the app doesn’t open! May have lost all my dive history! Ridiculous!
Help Please From App Dev
Update : scuba pro has Released an Update which has fixed the Problem, customer Service was very helpful to Figure out and fix tke issue Purchased a G2 and Qry 2 G3s for our family, trying to use the app on this Apple iPhone 14 cannot even get past the login screen after putting in the birthdate it just goes to a white screen. Tried all the normal stuff removed app , restarted phone etc… tried a dozen times same issue.
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Response from developer
Hi, We are really sorry for the inconvenience. The issue should be resolve. Can you please update the app and try again? Best dive, Scubapro Team
What’s going on?
I can’t now open my app!! I’ve got hundreds of dives and hundreds of hours of editing in there and it now stuffed. It takes an age starting then flashes the opening page for less than a second then closes! Put it back how it was !!
Response from developer
Hi, I am really sorry for the inconvenience. The issue should be resolve. Can you please try again? Best dive, Scubapro Team
