Not easy to use
This new version is worse than the previous version. There is no iPad support. You have to manually change all the units.
Response from developer
Hi, we are working on the iPad version. Our app is used all around the world, so we added different units to make sure it works for everyone. Best dive, Scubapro Team
Inferior to the old version
Imported my dives across, and pretty quickly went back to using the old version.
This shows less information than the old one and in a less convenient form. Really quite hard to imagine how anyone could have seen this as an improvement. I dunno, maybe they prefer the font or something. But as far as usefulness and usability goes, it’s a backward step.
This shows less information than the old one and in a less convenient form. Really quite hard to imagine how anyone could have seen this as an improvement. I dunno, maybe they prefer the font or something. But as far as usefulness and usability goes, it’s a backward step.
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Poor Upgrade from Previous iPad version
Just upgraded from older version and uploaded 80 dives from my G2. The upgrade and the upload went well with no complaint. But this is a poor upgrade from the early version to this new 2.0 version. Here are the three major issues.
1. This was an iPad app but now I am stuck with an iPhone size app on an iPad. For someone who wishes to use just an iPhone this may be acceptable but with a larger iPad it is a waste of visual real estate to not have it set for an iPad. You would think that SCUBAPRO could build both an iPhone and an iPad size app.
2. There is no way to globally update multiple dives. For example, I just came back from 8 dives in Cozumel, where I dived an 80 cu-ft steel tank. I can change a individual dive to a different size tank but I can’t change all 8 at once. That should be an easy thing to do. It would make entering location information more practical.
3. You can look at a lot of information for one dive but you can’t look at information from multiple dives. An example would be wanting to see how your air consumption changed over the course of multiple dives.
I give the app 3 stars because it does the basic stuff but it doesn’t earn additional stars.
1. This was an iPad app but now I am stuck with an iPhone size app on an iPad. For someone who wishes to use just an iPhone this may be acceptable but with a larger iPad it is a waste of visual real estate to not have it set for an iPad. You would think that SCUBAPRO could build both an iPhone and an iPad size app.
2. There is no way to globally update multiple dives. For example, I just came back from 8 dives in Cozumel, where I dived an 80 cu-ft steel tank. I can change a individual dive to a different size tank but I can’t change all 8 at once. That should be an easy thing to do. It would make entering location information more practical.
3. You can look at a lot of information for one dive but you can’t look at information from multiple dives. An example would be wanting to see how your air consumption changed over the course of multiple dives.
I give the app 3 stars because it does the basic stuff but it doesn’t earn additional stars.
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LogTRAK 2.0 isn’t upgrading
This is not up dating dives. I will have to travel 45-minutes to the dive shop I bought this from to get help.It is not intuitive.
I wish I had gone with a different brand. Scubapro is not customer service friendly. When I have called, they have two techs who get flustered easily.
I wish I had gone with a different brand. Scubapro is not customer service friendly. When I have called, they have two techs who get flustered easily.
Response from developer
Hello, I'm sorry to hear about the issues you're experiencing. Could you please provide more details on the problem you're facing? Best dive, Scubapro Team
Stuck on ScubaPro Logo
How do you get past the Logo Screen? I have done all the tricks toget the app to work I even did a password reset. Still stuck I just purchased a HUD and I am excited about using it, but will keep my aqualung computer so I can use their digital log.
Response from developer
Hi, I am really sorry for the inconvenience. The issue should be resolve. Can you please try again? Best dive, Scubapro Team
Help Please From App Dev
Purchased a G2 and Qry 2 G3s for our family, trying to use the app on this Apple iPhone 14 cannot even get past the login screen after putting in the birthdate it just goes to a white screen. Tried all the normal stuff removed app , restarted phone etc… tried a dozen times same issue. My husbands iPhone 13 Pro works fine. Any help ??
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Response from developer
Hi, I am really sorry for the inconvenience. The issue should be resolve. Can you please try again? Best dive, Scubapro Team
This is garbage! Don’t waste your time.
I had to create a new account, the app would never see my G2 dive computer even though my iPhone and my dive computer shown that they were connected. I deleted the new app and continued to use the old app because I had 3 dives to log from today.
Response from developer
Hi, I am sorry for the inconvenience. To connect the G2 to the new app you need to pair the dive computer in the app. Best dive, SCUBAPRO Team
Easy interface with G2
I was able to quickly connect and download my dives from my G2. On the next dive I selected download only new dives and it worked perfectly. Would like to see an interface with the SSI logbook as that is where all my previous dives are logged.
Unusable
This program simply does not work. It will not store any dives. I’ve completed the downloads multiple times and seen “### dives downloaded” and clicked on “Logbook” only to see “logbook empty”—Every Time! I’ve deleted/reinstalled, checked and rechecked settings….this simply does not work.
Response from developer
Hi, I am very sorry to hear that. Could it be that you accidentally activated a filter for the logbook? Can you please share your account email with me? I would like to investigate your bug. Best dive, SCUBAPRO Team
Don’t work
I have been trying to set up an account for days this app is not working I have reverted back to the old one I can’t open an account please look into this am I doing something wrong????
