Groundfloor Finance Inc. User Reviews

Top reviews

Very basic functions only and mediocre performance

I don’t like using the app because of how laggy it is throughout. I use it just to check weekly repayment and reinvestment through the auto investment program. Everything else is either not possible or too clunky.

GREAT but…..

Look, it’s an excellent app! Pretty sure there’s little or no fees for investors. And it’s a very generous sign up bonus when you invest your first 100, BUT…. May you please work on making the app less buggy? I am trying to use the app and it is really hard! Like it’s so glitchy and slow. I’ve tried restarting the app and logging in and out, and still horrible.

Everything else is really good though, and I am loving my first few days so far!
Show less

Just a title

It’s a good app. The more you invest the more you make though I will say this really shows the massive wealth gap in America but it’s a good investment app if you can wait a few years so more of a trust fund for your future kids then a livable income unless you have a lot of money

Mildly Deceptive Tactics

The rate of return is just about as advertised, in my experience, which is great. What puts me off is how they try to trick you into thinking your investments are doing better than they actually are and how “features” like the diversification meter give the impression that if you don’t invest more money then your portfolio is doing progressively worse. To make things worse, throughput all of their metrics they mark the return of principal as gains, which isn’t how that works. Putting $1 in and getting $1.01 back doesn’t mean a gain of $1.01, it means you gained $.01.

All in all, Groundfloor does as advertised but beware of the scummy tactics they use to try to get you to invest ever increasing amounts of money.
Show less

Improved App but Face Unlock never works

The Groundfloor app has come a long way.L for the better. Unfortunately, Face Unlock does not work the majority of time.

Good platform, bad app

I love the platform but this app is obviously someone’s side project after they put their 13 kids to sleep at night. There’s 0 thought put into the actual user experience and just about all the core features are missing except transfer money into your account from your bank account.

You can’t view your loans except the expected return rate/grade. No investing in loans individually. No transfer from auto investor account to regular. It signs you out every other day it feels like. No ability to view other offerings by Groundfloor like 401k and notes. It’s just pointless

Basically the only reason to use the app is to look at the pie graph of your investment summary, or if you don’t care about what you’re investing in and just trying to shove money at different loans.

2 stars only because it doesn’t crash like a lot of other bad apps — probably because it has no functionality
Show less

Response from developer

We appreciate your feedback! We are working on some updates that will address your concerns. We are currently conducting customer interviews with our product team, and we'd love to have you participate. Please reach out to customer success and let them know if you'd like to have a conversation with the product team.

It just keeps getting better!

I was an early adopter and the investment product is great. I’ve earned 11.6% so far. The app gets better week after week and I can’t wait to see what is added next.

Fix your basic user experiences like login

I am surprised Groundfloor still have not enabled biometric based login and it cannot even remember user/email id, need to type in every time one wants to login.

Response from developer

Thanks for your feedback! We now support biometric login. When you log in you'll see a toggle switch for it. Please reach out to our customer success team if you have any other feedback on the app. We'd love to hear from you directly so we can learn more.

Seeing great returns

I started small since I’m a bit cautious and skeptical in general about new investments. After a year of easy investing and great returns, I’m very pleased with how my money has grown. Love the referral program; I wish I had more friends to refer! ;)

Nice app!

I’ve been using this app for about 7 months. I started with $1,000 just to try it. I’ve since set up a $10 weekly recurring transfer (nice feature). Now I’ve got a well diversified account with 481 loans in it. My account value is up to over $1,400, including $61.32 in accrued interest. My portfolio is turning over nicely- the app tells me I’ve had $782 of my invested capital returned, along with $29.47 in interest, for an 11.7% rate of return. I’m now getting repayments every single week, almost every day. And I hardly had to do anything to get all that, not even pay a fee. This app just keeps getting better. Keep it coming!
Show less

Alternatives to Groundfloor Finance Inc.