It’s a great app until they force you to pay for it
I paid for the original version of this app, they then upgraded it which erased my clients data… now I’m locked out of the app I can’t view my clients sessions or verify them.
I tried to reach out to the developer and his response was very disheartening and untrustworthy. Not only did they take my money, but now are requiring me to subscribe to their services which I don’t even need.
Horrible customer service, horrible app, I would not recommend this to anyone including my worst enemy.
Mr. Joseph Jones is a thief and a crook, don’t believe me go ahead and download the app and I’ll wait to read your one star review.
The app was great, but then there was an update. Z developer of the app did help get my clients back and was super helpful at the beginning when the update did not go as planned. I decided to end my subscription after just having entirely way too many hiccups, however, I did so prematurely and wanted to change my mind. When I tried to restore the subscription, it would not let me do so and then I reached out to the developer. I did so about a week ago and I have not heard back I think the app has great potential, and I could see that they wanted to give people more. However, I like the simplicity of the app when it first was designed because all I need for my sessions. I hope that when you download this app, you did not experience the bugs or the crashes I feel like there is a lot of potential, but there also needs to be a lot of work.
Love the session feature. It helps me to keep super organized. I love how it will save the session info for review later. Great app!
This was exactly what I needed to managed my clients . Easy to use and to update. I would definitely recommend this to other trainers I know and work with.
The developer of this app has proven to be dependable, hard working, and trust worthy, to say the least. After the recent update that had a few issues with client information, he personally contacted my team of trainers and I, and worked all weekend to correct the issues. The new PT Sessions format is way better than the original version and well worth the subscription rate. Thank you PT Sessions for your personal touch with correcting the issues we were having and for this incredible app! ❤️👊
Developer Response
Hi Scott, I'm glad to hear everything is working well now and that you are enjoying the app! Thank you so much for all the feedback!I do love the app buttttttttt I just lost all my clients with the new update which is super annoying because I don’t have their sessions memorized and how many each had left! If somehow I could get my clients stuff back it would be 5 stars
Developer Response
Hi Aree, there have been some critical bug fixes to resolve this issue. Your data should be fine. Please make sure you have the latest version (2.0.3) installed. You can always reach out to me directly at info@ptsessions.com. Thanks for using the app!They got greedy and the developer told me to update so I would have to pay monthly but didn’t say that. I updated the app got glitchy and now I’ve lost all my sessions. A serious joke !
Developer Response
Hi, please make sure you update the app to 2.0.3. Those issues are resolved and your sessions are not lost. As for the greedy part...do you not charge your clients for sessions?They are now following a new trend and are subscription based with no heads up. Also they lost all my client session tracker info with newest update.
The app still works like before if you just sign up for free trial and cancel.
App has new features which you don’t need to use. I respect app developer for fixing these issues.
Developer Response
Hi, I'm very sorry about this. Your data is not lost...it is a display issue due to unconventional naming conventions. All of these issues are fixed and will be in the next update.Lost half my clients sessions. Also session number doesn’t update after redeeming. Fix this issue. App was fine. Good job making it worse.
Developer Response
Hi Ben, this bug has already been fixed in 2.0.1 - you are in version 1.5.22. Please update the app and thank you for your patience! If you have any issues in the future, please contact me directly at info@PTsessions.com and 'd be happy to discuss with you directly and help clarify and help in any way. Thanks so much for using my app!
Bam Bam Teran
Mr. Joseph Jones
TMurrell
Fitness Geek 2
Clopez_xv02
Scott You're my hero
Aree Aree
Sikes27
itz21
Benj2423
