Leave a Review SunSmart Global UV
Useless if you’re from a small town
The old app was great, I never had any issues with it and used it all the time. My local government area has very high rates of melanoma and a very outdoorsy lifestyle so this app was perfect in summer. But the new app doesn’t have my location on it, the closest town is over an hour away so it renders the app useless now.
Definitely would love to see my town on the app again so I can use it again.Show lessJesskhampson
Developer Response
Hello Jess, thank you for letting us know. If your location is not available, can you please submit this form so the development team can look into this. https://app.smartsheet.com/b/form/1174465d3cd44d56b775b14eaca2369dNeed a widget
No complaints about the app but a widget would be nice.
The Met website data often differs and can show higher UV for up to an hour on each side of the UV3+ window in this app. It's unclear which one to trust.
If you are concerned, add +1 to the index shown, so use protection until it drops to 0-1 instead of 0-2.Show lessnekovchego
Developer Response
Thank you for your feedback. The SunSmart Global UV app uses the live UV range (roughly 100km radius from a fixed UV monitoring site) and draws forecast data from the European Centre for Medium-Range Weather Forecasts (ECMWF). The difference between the measured (actual) and calculated (forecast) is due most likely to the impact of weather conditions, including cloud cover, which can impact UV levels. Both of those figures are showing levels of UV which can cause harm so if any source is advising that UV is 3 or above, take that as a sign for sun protection.The math isn’t mathing between F and C
Hi, I know you’re well aware of the temperature discrepancies of the app. I understand how to figure between F and C and I honestly don’t need the temp feature because I can look at a thermometer and see.
But! here’s the interesting part about the problem people are having: if I set the app to Fahrenheit, it gives me the temperature in Celsius. If I set the app to Celsius, it subtracts down from the “Fahrenheit” (which is actually Celsius). If for example the actual temperature in Iowa is 32° Fahrenheit, this app will tell me the temperature is 0° F… and if I go to settings and I switch it to Celsius, this app is going to report -32° … so that makes me wonder where it’s getting the information from. It knows how to figure Celsius based on Fahrenheit, but it is pulling the C from the weather data and plugging C into the F spot.
Also does UV calculating have anything to do with the temp? Why not just remove that feature? Or do I need to connect it to the “live” information… In which case that isn’t explained well in the app. It tells information about “live” UV and weather but not how to connect.
Maybe this really only works in Australia? Americans, for what it’s worth, the weather apps will always provide the UV index and whatever other information we need stormwise. But if it really does work in Australia then good job!Show lessthedailyhobart
Developer Response
Hi, thank you for your feedback. When changing the temperature units in the app, please choose the temperature unit (Celsius or Fahrenheit) and wait before going back to the home screen or closing the app. Sometimes there is a delay in changing this over. If this does not resolve the issue, please email us at sunsmart.enquiries@cancervic.org.au with your location, the Fahrenheit/ Celsius temperature and proposed issue, time and date, and your App ID. Your App ID can be found in the More tab at the bottom of the screen.