SunSmart Global UV User Reviews

SunSmart Global UV
SunSmart Global UV
Cancer Council Victoria

Top reviews

Binary

It would be helpful if there was a graduated scale during the day without having to go to other (less reliable) sources.

There’s a huge difference between UV at 9am and 1pm a they require different strategies, particularly if not going out for very long in the morning and afternoon.

Many other apps do this. An all or nothing approach isn’t helpful.
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Response from developer

Hello, thank you for your feedback. We are always looking for ways to continue improving the app's features for our users and we will pass this on to our technical team for future consideration. When the UV hits 3, sun protection is recommended.

Widget please

Good app, would be even more useful if it allowed to quickly check current/max uv rating with a widget

Response from developer

Hello, thank you for your feedback. We are always looking for ways to continue improving the app's features for our users and we will pass this on to our technical team for future consideration.

Good app, just needs a widget

Thank you for making this app. Please add a widget.

Response from developer

Hello, thank you for downloading our new app! We appreciate your feedback and will pass it on to the technical team. Thank you

Simple and effective

So easy to check the UV at any given time. It has become a daily habit. Helps me be aware and make decisions for myself and for my kids about sun protection that day or at that time of day.

Working again!

Previously had errors with locations and reporting, developer has advised the issue has now been resolved and confirmed the app is working correctly again. Great app to use for live data on current UV levels.

Response from developer

Hello, thanks for reaching out. Our development team have investigated the issue, and it is now resolved. Please email us at SunSmart.Enquiries@cancervic.org.au. if the data is still not displaying.

Doesn’t work at all

Original version was fantastic. I used it daily.
This version has zero data for my home. Nothing. Nada.
What the hell?

Response from developer

Thank you for letting us know, if your location is not available can you please submit this form so the development team can look into this. https://app.smartsheet.com/b/form/1174465d3cd44d56b775b14eaca2369d

Hmm

Good when it works, which isn’t very often. The previous version was more reliable.

Response from developer

Hi, thank you for downloading the app! We have found that similar enquiries like yours are due to this app providing live UV data for certain locations. For us to determine your location is using live UV data, can you please email us at SunSmart.Enquiries@cancervic.org.au your location. Thank you.

Only loads sometimes

Frequently doesnt load any data for any saved locations evens after force closing the app. No update available. No longer reliable, like the original version

Response from developer

Thank you for bringing this to our attention. Our development team have investigated the issue, and it is now resolved. Please email us at SunSmart.Enquiries@cancervic.org.au. if the data is still not displaying.

Stopped working

No longer loading any data since update to iOS 18. Uninstalled and reinstalled but still not working. Please fix! It was a useful little app.

Response from developer

Thank you for bringing this to our attention. Our development team have investigated the issue, and it is now resolved. Please email us at SunSmart.Enquiries@cancervic.org.au if the data is still not displaying.

App doesn’t work

The new version of this app doesn’t load 95% of the time. Such a shame. The old one was great and I never had issues with it. Now I open it and it sits there loading then just gives me an error. I’ve tried closing and opening, and deleting and re-downloading and it still doesn’t work.

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