Garbage
The only thing you could do is download the app you can’t sign in because it won’t accept any password
No connection to Google
No matter what they say, you cannot connect to Google assistant It doesn’t work
Don’t do it!
What a complete waste of money. Our builder talked us into “upgrading” to the fancy wifi model that is app controlled and will change your life… a few hundred dollars and absolutely NOTHING to show for it! Don’t waste your time or money on this! Heater installer has tried to overcome the issues, builder wants nothing to do with it, company are saying not their issue and no response from the help via the app or email . Would NOT recommend.
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Worst experience with almost no support available
This is one of the worst app ever seen with the wi-fi module proved to be useless. Paid $750 to one of Bonaire resellers to get the wifi module installed but the app to control the module remotely hardly works. The app is clumsy and slow and lacks basic functionality. 9 out of 10 times connection to the unit fails (both via cloud or local connect).
Logged out and then the password doesn’t work and password reset link never arrived. Waste of $750 and the poor reseller is still trying to resolve the issue instead of just taking this back to the company that made this flawed product. IF YOU ARE PLANNING TO GET ONE - PLEASE DO NOT GET THIS PRODUCT.
Logged out and then the password doesn’t work and password reset link never arrived. Waste of $750 and the poor reseller is still trying to resolve the issue instead of just taking this back to the company that made this flawed product. IF YOU ARE PLANNING TO GET ONE - PLEASE DO NOT GET THIS PRODUCT.
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My Climate version 2.0
I had a fair few issues with the original hardware version. Continuously dropping out and very laggy. Recently I had Richard at my home to install the V2 which was only released a few weeks ago, and it works like a dream. New setup procedure is simple and it just connects like it should. Has not failed now for over 4 weeks. Love that I can turn my heating on when on the way home from work. Good job Bonaire.
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App is unreliable and program function just doesn’t work at all
Not only is this difficult to set up, it is unrealiable - working one day and failing the next. In addition, there is a tab called “program” which looks like it allow you to program on off times, but never saves your programs so it is entirely useless.
Worked intermittently for years.. Now nothing
i Have had the my climate device installed for 3 years and hardly ever worked when i want to use it. I have to continuously reconnect it to home wifi. Now it wont connect to a deive or home network. Useless Device
Once it does work the app is very elegant that is the only positive
Once it does work the app is very elegant that is the only positive
Don’t waste your money!
Concept is fine but it just doesn’t work. Won’t work with any modern wifi network. Cont believe they sold the add on module. I had the installer come back and told everyone they installed just causes problems, and there’s no fix. Bonaire should refund all customers who bought the add on module!
Useless
Worked for two days then logged me out and I can’t get back in. Can’t even set up a new login. $660 for nothing
Do not waste money on Bonair!
Will never again buy bonair system, none of smart features work properly. Got it working once and even then always error executing commands.
You need to step up your game and invest into more reliable solution!
You need to step up your game and invest into more reliable solution!
