Leave a Review eMates
Money
The app is amazing,however, the person im writing too is no longer there and I have money on my account how do I get my money back?Annya.ck
Developer Response
We are pleased to hear you have enjoyed using the app. Please send an email to our support team, from your registered email address and they can advise you about any remaining credit.Just not user friendly
Everyone I have sent this to is having problems it’s really needs sorting out it’s not a good reliable way to keep in touch. Please can you sort it it’s very important to be able to contact people !!!!Soyoudont
Developer Response
Can you please give some context to your complaint so we can assist, as we are not clear on the issue you are experiencing. Please email our support team who can assist you with your account.Frustrating
This app is super frustrating to try and use. I sent a message, it looks like it was sent (is marked sent), but then it comes up as a “draft” again. There is no record of messages sent. This seems like these should be simple features to include. So confusing.jsotelojsotelo
Developer Response
Hi, this sounds as though you have not yet activated your account. You would be notified via the app that your email has not yet been verified. We send a welcome email with a verification link when you first set up your account. If you need this email resent please contact our support team who can action this for you.App doesn’t work
Can’t see login screen while typing
Can’t check login information after typing login credentials
Unable to login with proper credentials entered109iujeinp;aknf;knm
Developer Response
Hi, we are sorry that you had such a poor experience with our app on your device. We ahve made changes to those screens now to allow a greater proportion of the scrollable area to be seen on smaller devices. If you are able to update to 1.3.3 we hope that you have a much better experience.Account
How do you credit the account? No directions!!eMatessucks
Developer Response
Hi, thank you for taking the time to give some feedback on the eMates app. Due to a change in payment provider and delays in getting that approved and tested, that feature is expected in the next release. To credit the account at the moment you will need to visit the website. Many thanks, Unilink Mobile Development team.
