Leave a Review PitBoss+
Terrible app
I literally have a repeater/ router at 5 yards away installed for this reason and as a backup for outages but this app is clumpsy, lack of friendly straight forward support/instructions. I have tried plug-unplug-plug it back, reset… and still !! 🤮
P.s.: WE HAVE TRIED TO CONTACT THE COMPANY AND ONLY A VIRTUAL VOICEMAIL TAKES YOUR CALL. No immediate response.Show lessAnonimos frustration
Developer Response
Thanks for continuing to update: We are never going to give up on you if you keep taking the time to review our app. If you call in business hours and leave a voicemail we are at 100% on returning calls in the same day for the last business quarter straight. 269 743 2260, 8-4:30 EST, Monday through Friday. If that doesn't work, I've personally opened up my calendar to book a time that works for you: https://calendly.com/pumpspy If you've got broken physical equipment, we have ways to help you with that also. Contact us, let's get it done for you, since you do care enough to continue to leave reviews. We'd rather you have a good time to go along with it.Terrible app
I literally have a repeater/ router at 5 yards away installed for this reason and as a backup for outages but this app is clumpsy, lack of friendly straight forward support/instructions. I have tried plug-unplug-plug it back, reset… and still !! 🤮Developer Response
Call us 269 743 2260. We'd love to talk it out with you.Worse thank useless
Why an app to monitor a sump pump? Alarm goes off constantly due to issues with WiFi. Set up the app a year ago. Doesn’t remember the password. Use ‘forgot password’ to change and reset. Still won’t let me in. Hate is not a strong enough word to capture how I feel about this app.Frustrated ATL
Developer Response
Updated developer response: We would still love to hear from you if you have this system. If it's running we'd love to know, and if you're needing help, we definitely can get you set up. Call us! 269 743 2260