Leave a Review Scan Shot・Document Scanner PDF
Worth it
I export many physical invoices in PDF every day, with this app I have been able to do it quickly without following many steps or watching addscreativeoverload
Developer Response
Hello! Thank you for your positive feedback! We are pleased to learn that you are finding Scan Shot to be enjoyable. We value your comments and will keep working hard to improve the app. Please do not hesitate to contact us with any ideas or concerns. Anna P.Incredibly user-friendly
With just a few buttons to navigate, the risk of accidentally deleting your document is nearly nonexistent. This provides a sense of confidence as you explore its functionality. Despite its simplicity, it has a wide range of options and features, even a measurement tool. Despite not being particularly tech-savvy, I find myself using it for work almost daily.Show lesshammers34179
Developer Response
Hey! Thank you for using Scan Shot. We are thrilled to hear that you have found our software to be enjoyable. We value your comments because it motivates us to keep providing an excellent user experience. Maria H.Not straightforward when wanting to cancel the subscription
Not straightforward when wanting to cancel the subscription.
In the app there is an option to “cancel subscription” when you follow it through it then advises you that you can’t action the cancellation from the app you have to go to the “App Store”
So not very clear at all.
Time will tell when I next see my apple bill!?Show lessWho gives a?
Developer Response
Hello! We are sorry we are unable to assist you with your unsubscribe request. To manage your subscription to the Apple App Store, open Settings on your iPhone, tap your name, then tap "Subscriptions." You will see a list of your active subscriptions here, followed by any inactive ones. In case you are still subscribed you can use this link to cancel the Scan Shot subscription from automatically renewing: https://support.apple.com/HT202039 Maya V.Great scan
Lived it’s ease and flexibilityvamca
Developer Response
Hi! We're delighted to hear that you enjoyed using our app. We sincerely appreciate your input, which inspires us to keep working hard to provide the greatest user experience. Thank you for your support, and we look forward to continuing to make improvements to the app. Anna P.Cannot cancel subscription
Both in app and App Store.
Feeling trapped and making it impossible and frustrating is not a good feature. Please cancel for me or I’ll have to cancel my card which is a hassle. Great product, easy to use just not ethicalsewer rat 2
Developer Response
Hello! We apologize for any inconvenience this may have caused you. Please be aware that you can use the Apple App Store to adjust your app subscriptions. You can also use this link to cancel the Scan Shot subscription from automatically renewing: https://support.apple.com/HT202039. Anna P.Scan shot review.
Have very recently downloaded Scan Shotand had a go, very successfully which pleased me as I am not techie.
Had a query and dropped mail to Scan Shot who replied immediately with answer to my problem.
So far, so satisfied and very happy with very useful looking app.Young codger.
Developer Response
Hello! We greatly appreciate your positive feedback and the time you took to share your positive experience with our app. We will continue to work to make improvements and give you and our users the best experience possible, so please let us know if you need more help or have any suggestions. Warm regards, Maria H.Cancel subscription before renewal or you’ll be overcharged
App gives you a “cancel subscription” option within the app but pops up with a message saying they can’t cancel it and you need to do it yourself through your AppStore. That’s cuz they want to keep charging you hoping you’ll think you’re unsubscribed or if you don’t know how. If to choose the trial options they’ll automatically charge you $10 once it is supposed to “renew.” Customer service is non existent and useless like any other money grabbing app as they’ll just tell you to go cancel it or you’ll be charged again. Make sure you check your subscription and unsubscribe. Trash app.Show lessVangarang
Developer Response
Hello! We apologize for any inconveniences, as we are unable to process your unsubscribe request. You need to cancel the Scan Shot subscription through Apple Store: https://support.apple.com/HT202039 On the other hand, kindly note that once the subscription period expires, it will be automatically renewed and charged for the next month until you unsubscribe. Kind regards, Zoe C.Deceptive practices & unauthorised charges. BEWARE!
My encounter with Scan shot app revealed a troubling pattern of fraud. Despite unsubscribing, the app continued charging my account without authorization. Attempts to reach customer support were futile, with no resolution in sight. Scanshot's disregard for user rights and lack of accountability highlight its unethical practices. I urge caution to prospective users; don't fall victim to its deceitful tactics.
The convenience it offers is overshadowed by the risk of being ensnared in a cycle of unauthorized charges and futile refund requests. Until Scanshot addresses these issues and demonstrates a commitment to rectifying its deceptive practices, I cannot in good conscience recommend it.
I urgently request that you investigate this matter and promptly refund the unauthorized charges. Failure to address this matter in a timely manner will compel me to escalate this complaint to relevant consumer protection authorities and explore further legal options.Show lessReha96
Developer Response
Hello! We apologize for any inconvenience this may have caused you. Kindly note that your refund request will be handled by the Apple Store in line with its own policies. To obtain additional details, kindly click on the following link: https://support.apple.com/HT204084. Please also note that once the subscription period expires, it will be automatically renewed and charged for the next month until you unsubscribe. Please note that uninstalling the app, in general terms, does not automatically stop the selected subscription plan. Please use the "Contact Us" form found in the Settings menu to contact us with any questions you may have. Regards, and thanks for attempting Scan Shot! Andrea L.Exceeding my expectations
I just did 23 pages for the first time using this app and it turned out really well. It was easy to use and I’m looking forward to using this app more for personal and business needs. Thank you for this technology. It saves time and money. Very convenient.Beck1966
Developer Response
Hello! Thank you for your positive feedback! We are pleased to learn that you are finding Scan Shot to be enjoyable. We value your comments and will keep working hard to improve the app. Please do not hesitate to contact us with any ideas or concerns. Kind Regards, Andrea L.Scam!!! Please read first!!
Don’t install this app. It allows you to scan but not download your documents. In order to download documents after scanning, you have to purchase a subscription. The app developer will continue to charge your card regardless of if your cancel your subscription or not. I contacted Apple, and they can’t do anything on their end since this app is a third party app. I have to contact the developer. I’m still waiting to hear back from them. Save your time and money, please read this and don’t get this app!
-If you’re the app developer and see this review, please respond to my email and stop charging my card!!Show less_samros_
Developer Response
Hello! We apologize for any confusion. Our app allows you to use all scanning, editing, and document viewing features for free. As you well said, subscriptions are only required for downloading scanned documents. We would also like to add that we just charge customers who have opted for a premium subscription. Furthermore, kindly note that once the subscription period expires, it will be automatically renewed and charged for the next month until you unsubscribe. Please note that uninstalling the app, in general terms, does not automatically stop the selected subscription plan and that your refund request will be exclusively handled by the Apple Store in line with its own policies. To obtain additional details, kindly click on the following link: https://support.apple.com/HT204084 Please use the "Contact Us" form found in the Settings menu to contact us with any questions you may have. Paula M.
