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One 3rd attempt gave up
Took scans of an 8 page document and it lost it three times. Signed up for a 3 day trial to renew, but it just does not work and I am giving up. It used to work well in the past.Developer Response
Dear BellH2025, we're sorry to hear about the issues you've been experiencing with our app. We understand how frustrating it can be to lose your scans. Our team is constantly working on improving the app and we appreciate your feedback. Please ensure you're using the latest version of the app, and if the problem persists, do not hesitate to contact our support team for further assistance. Thank you for your patience.Charged after free trial
The app charged me after I clicked free trial. It said I was going to be given a 3 day free trial and that I can cancel at any time, but after clicking that I noticed a charge on my credit card immediately.Developer Response
Hello, we understand your frustration, but please allow me to clarify some facts. For users who use our app for the first time and subscribe for a year, we offer a 3-day free trial option, which is a one-time benefit. Apple will determine whether you have already used this offer. On the payment page, Apple will clearly prompt you about your billing date. If you find that you have been charged, we suggest that you contact Apple customer service for help. Best regards.All fake
Doesn’t let you save the documents even after purchasing. Files don’t showDeveloper Response
Hello k tushi, we apologize for the inconvenience you're facing. Please ensure you're using the latest version of the app and try restarting your device. If the issue persists, please reach out to our support team for further assistance. We appreciate your understanding and patience