Easy and convenient way to send money back home
It gives you a peace of mind, no more waiting outside the local Dahabshiil not knowing when they will open. It’s cheaper and easier to send money through the App, less feeds and you’re notified when they receive the money 👍👍👍👍. Oh they do Promotions on weekends you can send money without any fees. Take advantage 👍
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Very Slow app compare to the other apps
It will take a long time to receive the money, and the customer support is also very slow
App features
When sending money, you can’t see names. You just have to guess who you are sending to
Review
I’m giving a star because there is no option to give zero stars.
Thank
You
Very poor customer service and complicated process
Please don't send by this company. I sent money to my family before six days , but my family still didn't get .I try to contact customer service no one answered very bad company that was my first time to use their app but it is very complicated to receive a money through mobile transfer option.. no one in position to help they don’t respond to a call DON’T USE THEM
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The worst customer service overall
I tried to send money from uk to Ethiopia. The transaction is still pending. Customer service keeps telling me to wait without giving me any time period. The customer service chat replies whenever they feel like it. When you call customer service they barely answer and it takes you to voicemail and when they do answer if you’re lucky they just say sorry and explain to you about a problem you have no idea about and none of your business to be understanding about. Basically they make their problem your problem and you have to wait until they have to fix that. Then i called the main office only to be met with a very rude customer service who said i don’t know anything and hung up on me. I will say this again this is the worst customer service i have ever seen so far. I guess the next step is to actually go to the head office.
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Poorest customer service
Poorest of the poorest customers services
Phone never picked and email never replied, so if u needs your money to get to the destination pls don’t use this company
Phone never picked and email never replied, so if u needs your money to get to the destination pls don’t use this company
Excellent service
I downloaded the app and used it immediately after all successful verifications of valid documents. They great rates in terms of currency.
I will use it always
I will use it always
Worst experience of a remit app ever
Worst app ever tbh . They held my money for a week to just say there has been a technical problem , wrote a email tried calling then but no response . Not recommended
