Great product - App needs TLC
First things first - the product works great. So does the app - but there's a twist. I'm using the GW1100 gateway with moisture sensors. However, it seems that a lot of people myself included aren't able to pair the gateway with the app directly. You have to go the longer route and manually add it via embedded webpage. This is fine, it works, BUT, a huge part of having a good product is having a user friendly onboarding process. The app is just as important as the product in order for it to function. I feel like people who aren't as technically inclined might have trouble manually adding the gateway vs if the app were able to add it directly.
There must be some sort of fix that can solve this. I would love to give the app a 5 star review, but this 1 flaw leaves a bad first impression.
Anyway - looking forward to collecting valuable data! Again, great product and solid quality. The app needs TLC regarding first time setup. I really hope to see developers crank down on the bugs and UX.
There must be some sort of fix that can solve this. I would love to give the app a 5 star review, but this 1 flaw leaves a bad first impression.
Anyway - looking forward to collecting valuable data! Again, great product and solid quality. The app needs TLC regarding first time setup. I really hope to see developers crank down on the bugs and UX.
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