Excellent
So slow
Response from developer
Sorry to hear you've experienced issues with our service, Jearlen. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!
Good job
Response from developer
Thank you for trusting us, Erick. Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏
Anne
Response from developer
Hi Anne, thank you for your feedback! Our exchange rate is usually higher than the market prevailing rate. Rest assured, we are committed to providing you with the best possible service. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.
App
Response from developer
Hi Along the tiles, thank you for your review and for raising your concern about this matter. Your input is valuable, and we will consider it as we work on improving the app. Our goal is to make your experience as smooth and efficient as possible, and we appreciate your patience as we make these adjustments. 🙏
Recommendable
Response from developer
Hi Kabayan Balong92, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊
Long transaction
Response from developer
Hi Kabayan Engtingzph, thank you for your feedback and for raising your concern regarding this matter. We sincerely apologize for the inconvenience this has caused you. We'll always do our best to deliver your money to your loved ones as quickly as possible. Transfers below Php 50,000 are usually delivered within an hour. However, larger transfers take longer, as sometimes we need to conduct additional checks or banks may take longer to process. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks
Kabayan Remit
Response from developer
Thank you for trusting us, Kabayan blueismyink. Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏
Not friendly user
REMITLY is more straight forward than this kabayanremit. So I suggest use that app then this
Response from developer
Hi Moja_moja@, Thank you for your feedback, and we apologize for any inconvenience caused. We understand that getting used to a new platform can take some time. Sending money with Kabayan Remit is designed to be simple: just add your receiver's details, create a transaction, and send an Interac e-transfer to our email. If you need further assistance, Kabayan, feel free to call our hotlines +1 (437) 886-2999, and we’ll be happy to guide you through the process. We’re here to help, Kabayan! 🙏
Review in sending money
Response from developer
Hi Kabayan Jheff, thank you for your review and for raising your concern about this matter. We'll always do our best to deliver your money to your loved ones as quickly as possible. Transfers below Php 50,000 are usually delivered within an hour. However, larger transfers take 1-2 banking days, as sometimes we need to conduct additional checks or banks may take longer to process. (please note that weekends are not included). Let us know more about your transaction, please feel free to email us more details at info@kabayanremit.com, so we can take a look regarding your concern. Thank you.
