Leave a Review Beaver Point
Doesn’t work
Seems to be a common problem. Microscope seems well made but multiple attempts forgetting the network etc and still no go.NeedZen
Poor customer support
It would seem that no one at Beaver Point reads these reviews nor they care very much for their customers’ concerns. This app is pretty much useless because it doesn’t work very well. What’s the point of buying a Telescope (like in my case) if the app doesn’t work? The telescope needs a working and flawless app. The app certainly doesn’t meet that standard. Please UPDATE app in a meaningful way. Useless updates here and there are not cutting it! REALLY!! If you want loyal customers and expand your business, then you need to provide a reliable app and you need to make a genuine effort to respond to your customers concerns.Show lessJoeJMV
This does not work
The app does not work, the device doesn’t connect. It doesn’t work periodJedinim
CONNECTION PROBLEM SOLVED
Hey everyone! I normally don’t review apps, so you should know this is special. I, as well as many others it seems, have had issues with the connection of my BeaverLabs device. In my case, my michaelscope was seemingly on the fritz because I followed the instructions perfectly and could still not connect the darn thing to my mobile device. If you are stuck on the “Click on the link WiFi” screen, forget the device’s wifi on your phone and restart both the device itself and your app. After all this I reconnected to the device’s wifi and opened the app. That seemed to work. How you operate the app itself I am merely a novice at. If you need help with that, you’ll need to look inwards. I give this app 3 stars because I like the device itself, but the app makes me want to go to Atlantic City for the rest of the week and really blow off some steam.Show lessDANGER WITH APP
Excellent App!
Love the simplicity of this App, I can take the central section of the microscope with me out into the field. The App connects to my phone via wireless and then takes photos or videos with ease. The magnification is pretty good too. Highly recommended it.RubySparkles62-63
Will Not Connect With Telescope
My kids were given the TW1 telescope for Christmas. We were exciting to use it but after more than an hour of trying different devices that are all compatible with this app according to the specs stated in the App Store we couldn’t get any of them to connect with the telescope. The phone would connect to the telescope camera but the app would say there was no connection. Very frustrating for me and upsetting for my kids that were looking forward to doing some stargazing.Show lessOtets Ioann
Useless App, even more useless telescope
We got a DDL-TW1 for the holidays and got it all setup, except that nothing connects. I tried two different devices, both were able to connect to the imager, but then going back to the app shows that it’s not connected to anything. Even more infuriating because the telescope *CAN ONLY BE USED WITH THE APP*!Show lessShenDraeg
Download function?
I can connect to the (M2) microscope and see both live view and stored images. However, I cannot download images to Photos.Chrisinscotland567
Not connected
Bad telescope and appMarvinP77
Wifi won’t connect to microscope
Tried on my phone and iPad. I can see the microscope and select it in settings and enter the password but then the app just won’t connect.Kagey()
