PrescriptionHub User Reviews

PrescriptionHub
PrescriptionHub
Prime Therapeutics, LLC

Top reviews

Leave a Review PrescriptionHub
  • Pointless App

    This app only provides a view of your Rx status and it only gives a definition of the status. No ability to reorder prescriptions or no update payment methods. No benefit to the end user. With today’s technology, self service options are a must have. You might as well toss this app out or get with the times and hire a developer to have these options available.
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  • Useless

    Once you are able to log in, all you see is your prescription with “Ready” button next to it. When you click ready it just gives you a definition of what ready means!

    Here’s an idea, how about an actual “Refill” button that takes you to a Webview of your real site. Nope, they probably can’t, because when you load their site on a mobile device it just show the loading animation in perpetuity.

    Uninstalled!
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  • Ridiculous

    Most annoying app download ever. I can't even log in without it saying "something went wrong" over and over so haven't been able to access any of my info..like why is this app even being recommended to download when it doesn't even work?
  • Waste of space

    Useless application. Won’t show anything regardinding medications, no shipping status, reorder, make payment, or anything. All I can see is approved or Rx history. Unacceptable from pharmacy benefit manager. DO NOT DOWNLOAD.
  • Terrible

    I’m new to MagellanRx and this app is terrible. No ability to actually refill a prescription or use the mail order service. It shows a confusing history of prescription claims, along with prices at a few different pharmacies near you. Not helpful to actually manage your prescription and utilize mail order service through Magellan. Big thumbs down. 👎🏼
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  • Not working

    None of 6 different numbers on my ID card work.
  • How to get in

    I open the app and have a new password but I can’t put the new password in but it said something is wrong
  • How did you make a worse app?

    This app does not do the #1 most important thing: refill your prescriptions. At least in the old app you could monitor when you were eligible for a refill and how many refills you had left, which I do not see in this app. All you can do in this app is see how much it will cost at Magellan mail order vs 2 of the nearest pharmacies which you cannot specify. You can also see if the claim was approved or denied. The other mail order insurance pharmacies have apps that let you do everything you need including ordering refills. Somehow they took an already terrible app and replaced it with a new worse app with FaceID. Which means I still need to call Magellan for refills, which they will mess up more than 50% of the time.
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  • Horrible App and Company

    The people that selected this company at my employer are extremely incompetent. This app is equally useless. The compare prescription prices option shows just 2 pharmacies that you cannot charge. This is a major shortcoming of this app. In order to do a true comparison- you will still need to log into their website which does provide better data. Totally useless app and company.
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  • Doesn’t know my prescriptions

    The app recognizes my log in and my account but it doesn’t have my prescriptions which I’ve been refilling since early this year. If this app doesn’t know my prescription and RX history, it’s useless. I also chose to allow face recognition when prompted AND in the settings but it doesn’t ever give me that option when I’m logging. I was SO hopeful for this app because the mobile web experience is nil. The site NEVER loads the dashboard. To have a whole app that is just as useless is incredibly frustrating.
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