Some UX issues, otherwise good
My main issue with the app is that whenever someone replies in a discussion thread, and I tap the comment from my notifications section (in-app) to open it and read, it brings me to the main discussion page. I have to wade through and find the exact comment - every. single. time. This doesn’t happen on the browser version on desktop, so I’m not sure what the issue is. It makes following and having conversations wildly difficult. If this is fixed, I’ll gladly change my rating to a 5/5, because otherwise the app is great.
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Best news available
I find this is now my go to for news and current events. Mainstream media is now obviously compromised, paid for and unwatchable for anyone with an ounce of knowledge. It’s all single narrative, agenda driven nonsense. Journalism as we knew it is dead, this is the answer!
What’s best about Substack is you can form a trust circle with independent journalists who you can confirm have been correct on a range of issues and report with unbiased content and sources. So far I’ve found no issues with censorship etc.
Love it!
What’s best about Substack is you can form a trust circle with independent journalists who you can confirm have been correct on a range of issues and report with unbiased content and sources. So far I’ve found no issues with censorship etc.
Love it!
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It Not Over
Brilliant! We frustrated Americans, many of whom followed Naomi Wolf on the War Room, we Grandparents & children of those who fought in World War ll, are frustrated but most of all sad. It has been very hard to watch Americans give away their freedoms so quickly & so easily. I pray that those who inflicted this madness on our children, who left our elderly to die along receive some
punishment for their crimes. I will not hold my breath.
punishment for their crimes. I will not hold my breath.
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Great format, plenty of suggestions
Love the app and content.
Could help to have a search function within authors/articles.
Also a bookmarks/notes function to save favorite articles under certain subjects.
Open link in new browser window.
Keep up the good work- you’re in the right track. Don’t get captured!
Could help to have a search function within authors/articles.
Also a bookmarks/notes function to save favorite articles under certain subjects.
Open link in new browser window.
Keep up the good work- you’re in the right track. Don’t get captured!
Warning! Big problems.
Update: as a writer using SubStack, I would not recommend that writers jump onto the SubStack platform until things get worked out. Stripe, the company that processes payments, charges 15%. That is outrageous and unacceptable, and they don’t tell you that up front. As stated before, there is NO way to contact any customer service. While there are some things I like about SubStack, I really regret having jumped into it at this point. Now that I have subscribers, there is no easy way to just stop. I think that’s what SubStack is counting on.
Currently, the app is not working. There is NO customer service. You cannot talk to a human being if you encounter a problem. The thing I like about Substack is it’s simplicity. It’s a newsletter only, without extra nonsense. It’s great when it works. When it doesn’t work, I guess you just have to hope it does work again, eventually, somehow.
I got the impression that SubStack was all about connecting readers and writers, and the whole concept seemed clean and honest. So far, it is not turning out that way.
Currently, the app is not working. There is NO customer service. You cannot talk to a human being if you encounter a problem. The thing I like about Substack is it’s simplicity. It’s a newsletter only, without extra nonsense. It’s great when it works. When it doesn’t work, I guess you just have to hope it does work again, eventually, somehow.
I got the impression that SubStack was all about connecting readers and writers, and the whole concept seemed clean and honest. So far, it is not turning out that way.
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Choosing Truth over Propaganda.
I’m a devoted Substack subscriber for one simple reason: with the exception of some content from “The Wall Street Journal,” and “The Spectator,” newspapers (the UK edition is a weekly newspaper—published as what is a glossy-paged magazine, in American vernacular) I don’t trust the legacy media, nor the Twitter/Meta-world/Google triumvirate to give me straight journalism. I get to choose to read whom I trust, not be force fed Pravda-esque propaganda because that’s all there is. I occasionally read stories in the NY Post, because I trust the integrity of Miranda Divine and the editorial staff in general. However, Substack is my oasis in the desert of modern journalism.
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Cannot sign in
I downloaded this app yesterday and have tried five times to enter in my email address to get started. I get the email, click the link, and get an error on my iPhone saying “The network connection has been lost”, and then the app asks me for my email address again. I do not want to leave a one-star review without having seen the app (I’m actually very excited for it!) but apparently you can’t contact Substack’s tech support without logging in, and I cannot log in, so…here’s hoping someone sees this and addresses the bug. I’m on an iPhone 7, iOS 15.3.1, if that helps.
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Good but missing a few things
For the most part I’m really enjoying the substack app. The UI is great, it’s easy to navigate between specific substacks or just look at your combined chronological feed, etc. I’m only giving three stars for now because there are a few features missing (or not working on my device? iPhone X, so not that old):
- minimize comment thread! This exists on the main site, so hopefully it was just a small oversight (or it wasn’t considered a priority for release) that it’s not on the app
… - minimizing a comment thread should send you to the next comment, rather that keeping your distance scrolled constant. This matters because oftentimes I’ll spend some time reading replies and then want to close the parent comment and move on to the next one, but the way minimizing works on the desktop site if you do that you’ll be in the middle of the replies to a later comment
- if you tap the top of the screen and are sent back to the top of the article, it would be nice to be able to tap it again to return to where you were. As someone with aggressive thumbs this feature is a lifesaver elsewhere that it exists
Again, the app is mostly great, but these three issues are huge for my enjoyment, so I’ll be leaving my review at 3/5 until they’re added.
- minimize comment thread! This exists on the main site, so hopefully it was just a small oversight (or it wasn’t considered a priority for release) that it’s not on the app
… - minimizing a comment thread should send you to the next comment, rather that keeping your distance scrolled constant. This matters because oftentimes I’ll spend some time reading replies and then want to close the parent comment and move on to the next one, but the way minimizing works on the desktop site if you do that you’ll be in the middle of the replies to a later comment
- if you tap the top of the screen and are sent back to the top of the article, it would be nice to be able to tap it again to return to where you were. As someone with aggressive thumbs this feature is a lifesaver elsewhere that it exists
Again, the app is mostly great, but these three issues are huge for my enjoyment, so I’ll be leaving my review at 3/5 until they’re added.
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Great app - could use a few UX tweaks
Loving the app so far. A few wish list items
- wish I could navigate from one post into the next without going back to the main post list
- wish I could mark posts as read and remove them from the main post list
- wish there was a more intuitive way to save articles for later and remove them from the saved list when I’m done reading
- wish there was an easier way to filter for Substacks I’m following to read posts from the same author back to back
- wish I could navigate from one post into the next without going back to the main post list
- wish I could mark posts as read and remove them from the main post list
- wish there was a more intuitive way to save articles for later and remove them from the saved list when I’m done reading
- wish there was an easier way to filter for Substacks I’m following to read posts from the same author back to back
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Good content and design at expense of features
Substack content is generally high quality, and the app is well designed. I’d like to see more exploration of the RSS reader feature as a competitor to apps like Feedly, with features such as OPML imports to be a more powerful media source and experience.
