Unreal
You have tons of people depending on this app to do their jobs and it’s been broken for forever. Whoever is responsible for updating and maintaining the quality of this app is dropping the ball or they just don’t care. It’s like some 20 year old tech intern idiot made this. Seeing every other review is saying the same thing this is an ongoing issue. I shouldn’t be stressing over this broken app during my work day work already can get stressful. Unprofessional and just outright disrespectful at this point. This is a HUGE downgrade from pestroutes and I despise the fact I’m being forced to use this. Can’t save target areas or target issues I just get thrown out of the appointment. Even with full bars and a good connection it’s SO SLOW. Figure it out bozos.
Show less
Updated new app has a big flaw. It’s very frustrating
The new update app is erasing all information is you don’t save before your phone screen timed out. Example, lock screen or the screen timeout, everything like notes, product use, and signatures gets erased. The updated new app has a big flaw. It’s very frustrating please fix this. The old app was better at saving without the worry of lost information.
Show less
Fix your bleeping app
Absolutely the worst. Glad we HAD to switch to this from pest routes, as this app is incredibly glitchy. Freezes during saving which clears everything that was entered. Costs me 15-20 extra minutes per day bc I have to constantly re-enter info. Any company considering this app should steer clear
Terrible
This is not an upgrade, it’s so much worse than tech routes, it crashed constantly, won’t save what you put in for products and notes, it’s a terrible app and needs too many bug fixes. I hope something better comes a long or a major patch comes through because this app is not and has not been working properly since we switched to it.
Show less
Miles worse than pest routes
Pest routes had some minor issues here and there but every important rep managing tool that worked great on pest routes is absolutely terrible on field routes. Our Director of Operations is in constant contact with them with issues and they almost never get resolved if they do it’s very slow.
An absolute mess
AVOID! Lacking in key features and riddled with bugs top to bottom. With some of the design choices that were made I’m convinced that whoever designed this app has never even held an iPhone before. Even selecting items from a menu is cumbersome and annoying, for example, when adding equipment to an account and selecting the target area, the menu is so small that simply scrolling toggles iPhone’s “reachability” feature over and over. Some submenus offer search whereas others don’t, not sure why. The barcode scanner is crude and works 50% of the time. On top of all this, if you have poor service in an area forget about using this app. These are just a few examples of many. Just a sorry excuse especially for the money our company is paying.
Show less
From pest routes over to field routes big downgrade
From using pest routes for over two years up until the first of the month we had to switch over to this new app and I have been having such a hard time with this app from it not loading correctly to the maps and the biggest problem is when I lock my device when I am submitting my ticket it will clear out everything I put in there, I’ve been able to find a workaround for this by pressing save on the clients account pressing save multiple times but even with that the app still kicks me out of the app so for example if I arrive at a house and check in and then while I’m doing the service after I go to plug in the products the app doesn’t save my clock in time so I have to guess.
Show less
Troubles with saving
Very frustrating when you think something saves, but it doesn’t. In notes, there should be a character countdown so I know where it’s going to cut off. this app is pointless and worthless if your notes are not saved efficiently
Worst version yet
Crashes more often than the worlds neediest girlfriend when you leave her on read.
Major downgrade
Every time i access the app, i have to wait 30 seconds to even use it while it loads. The other app never acted this way
