Fiat User Reviews

Top reviews

App issue

Very frustrating when I add my vin # I keep getting a message that I have no register vehicle. Pointless app.

Response from developer

Greetings, we apologize for the trouble you encountered during the app registration process. Please email us your VIN and screenshots of your app to socialmedia.uconnect@fcagroup.com, and we'll provide the necessary guidance. ~Rob

Some useful info

My review loses a star for the random disappearance of door locking/unlocking and the lack of details around my car’s health. In the plus side, it quickly updates the charge level of my 500e.

Evidently the dealer doesn’t get info on my EV’s total miles, because they are already sending notices to come in for service WAY before the mileage or time period warrants it.

This feels half-baked but is somewhat better than other manufacturers’ apps. At least my ICE vehicles from FIAT are showing up.
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Response from developer

Greetings, we take all feedback seriously, and your review will help us prioritize future development efforts. Thank you for being a part of our community. For personalized assistance with your remote door locking/unlocking, kindly email us at socialmedia.uconnect@fcagroup.com. ~Rob

Can’t get car registered

App is poorly written and fails at the most basic features

Response from developer

Hi, please help us understand the concern you are facing in depth. Feel free to share the detailed concern by writing to socialmedia.uconnect@fcagroup.com. We'll ensure to look into it with utmost priority. ~Rob

No Way to Add

Wasn’t able to add my car to the list. It’s a 2017 Fiat 500e. Disappointed because I just want to see my battery percent.

Response from developer

Hi, our team would like the opportunity to take a look into your situation. To do so, please send an email to socialmedia.uconnect@fcagroup.com. From here, we will be able to assist you further. ~Rob

App faites par des mécaniciens: Zéro

Je ne peux même pas me connecter donc ça devrait être zéro étoile.
FIAT arrêtez de faire une app avec des mécaniciens/ prenez des vrais développeurs
Ce niveau de bug n’est pas acceptable car cette app est sensée gérer la voiture ! Pas un jeu !
Simplement inadmissible!

Does not work for remote access

Does not work just shows vehicle history and recalls that’s all!!

Response from developer

Hi, have you had the chance to push the Assist button inside the vehicle to activate your subscription? Please know, you must have an active subscription and a connected vehicle to utilize most mobile app features. If you have both and are still unable to access the app, shoot us an email to socialmedia.uconnect@fcagroup.com. ~Rob

Connection impossible

Impossible de communiquer avec ma Fiat 500e. Fiat U-Connect travaille sur ce problème depuis deux semaines mais ne trouve pas de solution.

Can’t add car

Car used to show in Uconnect, now Uconnect is broken has a message to download this app. Can’t add car to this app; recognizes vin but says to call customer support. Customer support says they don’t support this app, call Fiat. Fiat says use the Uconnect app. And around we go. Useless waste of time.
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App

This app not working correctly, bad services.

Response from developer

Hi, can you give us more information at socialmedia.uconnect@fcagroup.com so we can investigate this further? Within this email, please include your VIN. ~Rob

No success yet

I have tried using this app a number of times. I am a new Fiat owner, and would like to be able to take advantage of things this app supposedly does. However, all I can do is get as far as registering. When I try to add my car, the app hangs. I’m going to try it a couple more times and then it’s on me. Fool me once…
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Response from developer

Greetings, we regret any inconvenience you may have experienced while trying to sign up for our app. We would like to know the details of the concerns you mentioned. Please send the details or screenshot and your VIN to socialmedia.uconnect@fcagroup.com. Our team is happy to help. ~Michael

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