Can’t even add my car
Reloading the app does not work. Same error.
Response from developer
Hi, we really appreciate you bringing this to our attention and would like to investigate your concern. Please share your VIN and any other details with us such as screenshots of your app to socialmedia.uconnect@fcagroup.com, so that we look into this for you. ~Rob
Terrible App better not get
Response from developer
Hi, we deeply regret hearing your sentiments expressed here. Our team would like to look into this matter further on our end. When you have a moment, please send us an email to socialmedia.uconnect@fcagroup.com. Within this email, please include your VIN and screenshots of your app. ~Rob
Pairing issue
Response from developer
Greetings, we apologize for any dissatisfaction. Have you tried uninstalling/reinstalling the app? If the concern persists after this, please send an email to socialmedia.uconnect@fcagroup.com. Within this email, please include your VIN and a screenshot. ~Rob
Vehicle Not Found
Response from developer
Hi Will, we apologize for the difficulties you experienced while registering with us. If you would like some assistance, please contact us via socialmedia.uconnect@fcagroup.com and we will be happy to help you further. ~Rob
Fiat
-can’t find a dealership location in the app IN ITALY, as I’m on vacation while writing this review in Rome. Passed by Jeep/Alfa Romero/Fiat dealership earlier. You would think that at least this app to somewhat work in the country where it all started. Shut down this one and bring back the old one.
Response from developer
Greetings, many of our app functionalities are only available in the USA and Canada. We apologize for any dissatisfaction. ~Rob
What is going on between the fiat apps?
Response from developer
Greetings, our new Fiat app have all the information from your My Fiat app and even more functionality for connected vehicles! If you are having trouble with your Fiat app, please follow up with us at socialmedia.uconnect@fcagroup.com. ~Rob
Fails at everything
Response from developer
Hi, our team would like the opportunity to take a look into your situation. To do so, please send an email to socialmedia.uconnect@fcagroup.com. From here, we will be able to assist you further. ~Rob
This app is not working
Response from developer
Hi, we really appreciate you bringing this to our attention. We would like to investigate your concern. Please share your contact details with us at socialmedia.uconnect@fcagroup.com, so that we look into this for you. ~Rob
Terrible
I have supposedly updated my password 5 times successfully, but won’t let me log in!
Response from developer
Greetings, we’re very sorry to hear that. Please know that our team would be more than happy to provide assistance. Follow up with us via email at socialmedia.uconnect@fcagroup.com, to provide additional details regarding your concerns so we may determine how to best assist you. ~Rob
This app is not ready for use
Original Review : Was told in the “My Fiat” app that I needed to download this app as the older one was being discontinued. Ok, fine. Download this app and sign into my account. So now that I’m signed in, should my vehicle already be there? Nope, it’s not. So I go to add it, put in the VIN, vehicle is found but I’m told to go to the Activate Services menu on my vehicles touchscreen. My Fiat doesn’t have a touch screen! So I hit the “Dashboard” button in the app and am taken back to the main menu where there are no vehicles listed. Hopefully the app developers will do some more testing and refining of this app before they get rid of the old one because this one, in its current state, is not useable for me.
Response from developer
Greetings, sorry for the unpleasant experience you had with our app. Currently, our team is working towards remedying this matter as quickly as possible. Please continue using your existing owner’s app in the meantime and stay tuned for updates. ~Rob
