Leave a Review HOVR Driver
It’s complete scam
I signed up last month and I paid for membership 49$ and my account not approved up to date and this month the charge my credit card again 20$ and my account is not approved, it means I am not driving, I call customer support number and forwarded forwarding me to answering machine and no one call me back 🤷♂️
I am going to call my credit card company to reimburse the money.
Don’t sign up with them.Show lesszizi12356789
100% earning
I feel satisfied when I see the amount after completing the ride. Drive 8 kms recently and was paid nearly $14. What more ?I am happykhris.ca
Jacksonville Florida Need You
We’re Ready for You To Come Here!Iamsirok
Pensacola Florida
I would love to drive for HOVR , I understand the rideshare is not in the United States as of this date (8/29/2024) , and I am assuming this is the reason I cannot sign up in the driver app as a driver? Is there any timeframe as to when this rideshare will be available in Pensacola Florida USA. Thank you.Show lessP’cola girl
A Worthy Rival in Rideshare
Driving with HOVR has been fantastic! The app is super easy to use, and the flexibility to drive on my schedule is perfect. The support team is always there when I need them, and they’re doing their best for drivers like me. Payouts are clear, and I genuinely feel valued. Look out, Uber, HOVR is coming for you!Show lessYoda is a boss
Don’t like
I paid $45 last month for HOVR membership as driver. I didn’t get any ride till now and calling them for refund. No one is responding and their customer support team is super arrogant12569999999
Developer Response
We’re sorry to hear about your frustration and the lack of rides you’ve experienced, ensure that you are in the Launch Zone to ensure you get the best chance at getting rides as we grow. We understand how important timely support is and regret that you’ve had trouble reaching us. Rest assured, we take these concerns seriously and want to make things right. Please reach out to us through the app support chat or through the contact page on the website (ridehovr.com), and we’ll review your account and process your request. We’re also working to improve both our customer support and marketing efforts to increase ride demand for our drivers across the GTA as we grow as a company. Thank you for your patience, and we appreciate the opportunity to resolve this for you. Sincerely, The HOVR TeamTrouble supporting team and no User
I was a member for about 4 months at a cost of over $100 plus municipal fees, and in all that time I only received 1 trip ($20), which money disappeared from the program. Very poor support. They only automatically charge the monthly subscription fee and do not care about the passenger and the driver. No advertising and marketing. I left this app today with a loss of 100 dollars and I strongly do not recommend joining this programShow lessAli2329
Developer Response
Thank you for sharing your feedback, and we’re sorry to hear about your experience. The reason your $20 trip payment may not have been processed is likely due to the Stripe account not being set up. Without your banking details connected, Stripe—the payment processor—cannot send the funds. Please reach out to our support team at support@ridehovr.com and we’ll help you get your Stripe account set up so you can receive any pending payments. We understand your frustration with trip volume and are working hard to increase rider demand through expanded marketing efforts. We appreciate your feedback and hope we can assist you in resolving this issue. Sincerely, The HOVR TeamPoor customer service
No response from customer careKmr ac
Developer Response
We sincerely apologize for the lack of response from our customer care team. This is not the experience we aim to provide. Please reach out to us again through the in app chat support or alternatively through the contact page on the website (ridehovr.com) and we’ll prioritize resolving your issue as quickly as possible. Thank you for your patience, and we appreciate the opportunity to make this right. Sincerely, The HOVR TeamScam
I am trying to unsubscribe the membership from last 2 months. I tried to contact them and emailed aslo no respones , at the end i had to replace my card to stop paymentsManjot701
Developer Response
We’re sorry to hear about your difficulties unsubscribing. Upon investigating, it appears there may have been some confusion due to different emails, phone numbers, and names used across your account and communications. This likely caused the delay in processing your request, as we had trouble matching the details. Please reach out to us again using the email and name associated with your membership, and we’ll ensure everything is resolved promptly. We truly appreciate your patience and are here to help. Rest assured, we are not a scam. We aim to provide transparent service and are committed to resolving your issue, but we do require consistency in contact details for our team to process any requests. Sincerely, The HOVR TeamWeak app
Support is not good.
Marketing is weak.
Cashout is confusable.
Dont subscribe in this appRemyyyyyyyy187
Developer Response
Thank you for your feedback. We’re sorry to hear you’ve had a frustrating experience. We’re working to improve support responsiveness, and our marketing efforts are expanding to attract more riders. We also understand that cashout may have caused confusion, and we’re actively working to make the process clearer and more user-friendly. We appreciate your input and hope you’ll give us another chance as we continue to improve the overall experience. Sincerely, The HOVR Team
