Since have it no trips in 2 month.and some uber driver take a trips no getting same amount.i say cancel it but no done and keeping take from my account.
Developer Response
Thank you for reaching out, and we’re sorry to hear you haven’t had any trips in the past two months. Please make sure you’re in our current launch zones, as trip availability can vary in other parts of the GTA. We’re actively expanding, but some areas may have fewer requests right now.
Regarding your cancellation request, we’ve reviewed and confirmed that it has been processed and fulfilled. You won’t see any further charges moving forward. If you have any other concerns, feel free to reach out to our support team.
Thank you for your patience, and we hope to see you back in the future as we continue to grow!
Sincerely,
The HOVR TeamDidn’t get any ride since I subscribed about a month ago :(
Developer Response
Hey Aweirdman, We’re sorry to hear you haven’t received any rides yet. While demand can vary depending on location and time, we understand how frustrating that can be. We’re working on expanding rider outreach to increase ride requests across the platform and in different parts of the GTA, at this time we highly recommend being in the "launch zone" to have the best opportunity to get rides.
In the meantime, feel free to reach out to our support team for tips on maximizing your chances of getting rides. We appreciate your patience and hope to see you on the road soon!
Sincerely,
The HOVR TeamI did a ride for 30 kms on the toll route and app stopped working in the middle and after reaching to the destination I didn’t look at the kilometers and got paid for only 5 kms where app stopped working and nobody listened to me ever since
Developer Response
Hey Prince, Thank you for bringing this to our attention in the review section of the app, and we sincerely apologize for the trouble you experienced during your ride. We’re happy to let you know that the issue with the app stopping mid-ride and the 407 toll route has been fully resolved, and we’ve addressed your specific case as well to ensure you were paid correctly for the full trip.
If you have any remaining concerns, please reach out to our support team, and we’ll be happy to assist you further. Thank you for your patience as we worked to improve the experience for all our drivers.
Sincerely,
The HOVR TeamJust stay away you will be good
Developer Response
We’re sorry you feel that way! We’re constantly working to improve the HOVR experience for both drivers and riders. If you're a real person, and you’ve had any specific issues, we’d love the opportunity to make things right. Please reach out to our support team through the app support chat or through the contact page on the website (ridehovr.com).
We appreciate your feedback and hope to earn your trust in the future.
Sincerely,
The HOVR TeamNo guarantee for getting paid enough while asking to many personal data for registration.
Each part of your app design sucks, you had to offer something special to compete with the giants in the market.
Developer Response
Dear "Start up Maker,"
Thanks for your feedback—though something about your review does seem a bit off. We’re always working to improve our app, and we take privacy and data security very seriously. As for driver pay, we offer competitive earnings with 100% of the fare going directly to drivers, which is something we’re proud of.
If you have genuine concerns, we’d be happy to address them. Otherwise, we’ll keep focusing on creating a better experience for those who believe in what we’re building.
Sincerely,
The HOVR TeamThey have only option to subscribe, if you want to unsubscribe then can’t do online, have to call them and wait for few days and then again call and do it regularly. Every time they have same questions and there is not any online system at their end which can show us their previous call records. Everyone says I will help this time but there is no one who comes back. Totally scam
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Developer Response
We apologize for the inconvenience you’ve faced while trying to unsubscribe. The reason for the delay is that we were changing payment processors from Wix to Stripe to ensure the safety and security of your account. Unfortunately, during the transition, some accounts were temporarily blocked. The honest truth is, WIX sucks and caused us a huge amount of headaches around this, which meant our team had to manually process requests, leading to longer wait times.
We understand how frustrating this has been, but rest assured, your request will be attended to, and we’re working hard to streamline this process. Thank you for your patience, and we appreciate your understanding as we make these improvements for your security.
Rest assured, we are not a scam. We aim to provide transparent service and are committed to resolving your issue. Please reach out to us directly at through the support chat in the app or through the contact page on the website (ridehovr.com), and we’ll ensure your cancellation is processed without any further hassle, if it has not already been addressed.
Sincerely,
The HOVR TeamI signed up for the HOVR driver app and purchased a subscription. After uploading all my documents and the receipt, they asked me to upload it again, even though they already had it. I've been contacting support every day for the last week, but I haven't received any help. I'm starting to wonder if they are a legitimate company or a scam. If you're a real company, please solve this issue! It's confusing that you charge subscription fees and still ask for receipts."
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Developer Response
We’re really sorry to hear about the trouble you’ve had with the document uploads and support. This is definitely not the experience we want for our drivers, and we understand how frustrating it must be. Rest assured, we are a legitimate company, and your issue is a priority for us.
The repeated request for documents was likely a technical glitch, which we’ve since resolved. If this has not already been addressed for you, Please reach out to us again through the support chat in the app or directly on the contact page of the website (ridehovr.com), and we’ll ensure your account is sorted without further delays. Thank you for your patience, and we’re committed to getting this right for you.
Sincerely,
The HOVR TeamHOVR is a joke, if your in the GTA they will take your sign up money with no support or rides, just a FaceDrive with new lipstick, stay clear, the good reviews are just Drivers trying to drum up business.
Developer Response
Hey there Buckooo, We’re always open to feedback, but your comment feels a bit off. While we know that every growing company has its challenges, we’re confident in the value we bring to both drivers and riders. We’ve worked hard since our launch to improve the experience, and many of the positive reviews are from real users who see the benefits of our service.
If you have genuine concerns, we’d love to address them directly. Otherwise, we’ll continue focusing on building a great platform for the community.
Sincerely,
The HOVR TeamDrivers and customers are really looking forward for this kind of app. It should be the win win situation for the third party and customers and drivers.
simonj2233
Aweirdman
Prince0001@
Uday7979
Startup maker
netmatic
A.Aziz I
Fayshalkazi
BBuckooo
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