The people who made this app should try using Uber one time, and then comparing how that feels to using the Beck app.
I don't like Uber, but they know how to make ordering a ride easy and painless.
I booked a trip with Beck tonight. I wrestled with the map for awhile to make my location reflect reality. Immediately I got a phone call saying, "You booked a taxi, but you specified a range of addresses?"
"Umm… that's just what the app did."
"What's your address?"
(…lengthy conversation ensues about where I might be, because I'm at a bar and I don't know the street address)
Later, the ride concludes. I should be able to just get out, because I've setup auto-pay. But instead the driver scrounges for some mysterious piece of paper and pen for a minute, then writes something down at length, and then, finally, enters the amount to charge. I wait some more and think about just paying in cash. Finally the payment goes through.
It's nice you made an app, but it would be even nicer if it actually made ordering a taxi more convenient, not less…
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CanuckLatino
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