Use your smartphone to order a ride and get picked up by a top-rated driver in minutes.
WHY USE THE BOLT RIDE-HAILING APP?
• Request a safe, comfortable ride in seconds.
• Enjoy fast arrival times, 24/7.
• See the price before you request a ride.
• Pay securely in the app (credit/debit card, Apple Pay, cash).
EASY ORDERING:
• Open the app and set your destination;
• Request a ride;
• See your driver's location in real-time on the map;
• Ride to your destination;
• Leave a rating.
SAFETY FIRST:
Some of Bolt’s safety features require the app to stay running in the background.
• Emergency Assist button: quickly and discreetly alert an emergency response team and our dedicated Safety team, who will make an immediate welfare call.
• Audio trip recording: trigger an in-app audio recording if you ever feel uncomfortable during a ride.
• Private phone details: when you call a driver via the app, your number remains hidden.
ORDER IN ADVANCE:
Need an early airport transfer? Request a ride ahead of time with Bolt!
*CITIES FOR PEOPLE, NOT CARS:
We're dedicated to fostering greener cities, which is why we're continually looking to increase our lineup of electric and hybrid cars in our car-sharing offering, Bolt Drive. You can also rent Bolt scooters and electric bikes via the app.
*DELIVER PACKAGES
If you need to deliver a parcel in a city, use the Send category in the Bolt app. A driver will pick up your package in minutes!
Bolt ridesharing is available in 50 countries and 600+ cities worldwide. We rebranded from Taxify to Bolt in March 2019.
Our mission is to make cities for people, not cars. We do this by offering a better alternative to every purpose a private car serves and helping millions of drivers support their families. The next time you need a ride, order a Bolt!
*Bolt ride options differ by location. Check the app for availability in your city.
Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/
Questions? Get in touch via info@bolt.eu or at https://bolt.eu
Follow us on social media for updates, discounts, and offers!
Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X (formerly Twitter) — https://x.com/Boltapp
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Summary of user reviews
💰
This app hasCheaper than Uber and taxis
🚗
This app hasNicer vehicles and better drivers than taxis
🚀
This app hasFast and friendly service in Barcelona, Cas Cais, and Lisbon
🤝
This app hasHonest driver returned lost items
🚨
This app hasDrivers frequently cancel rides, especially at the start
⏱️
This app hasDrivers sometimes don't move towards the destination for unknown reasons
🗺️
This app hasInaccurate pickup location detection
⏰
This app hasLong wait times for drivers, sometimes up to 30 minutes
🚗
This app hasDrivers use incorrect vehicle information
💰
This app hasOvercharging for rides, sometimes double the quoted price
🤖
This app hasLack of human customer support, only automated responses
🔒
This app hasPayment issues, with debit/credit cards being declined
🚫
This app hasDrivers refusing to take passengers to their desired destination
🚗
This app hasDrivers taking longer routes to increase the fare
🚫
This app hasDrivers canceling rides if passengers want to pay by card
🚫
This app hasDrivers working with police to extort money from passengers
🚫
This app hasUnsafe driving and inappropriate behavior from drivers
🗺️
This app hasInaccurate GPS and navigation, leading to wrong pickup/drop-off locations
🚫
This app hasInability to tip drivers within the app
