FUJIFILM XApp User Reviews

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Override video settings

Like the previous app it overrides the video setting. My camera is set to 4K @ 24p and if I use the Xapp Iโ€™m forced to 1080p30. Itโ€™s an X-T3.

I guess Fuji ignored criticism from the previous app.

Useless for now

This app has potential but as for now it doesnโ€™t work at all with my Fuji XT30ii. Canโ€™t connect to wifi and only connects to Bluetooth. All I can use is remote Bluetooth shooting.

Iโ€™ve contacted Fuji support regarding this issue and they tried everything to troubleshoot and couldnโ€™t figure out whatโ€™s going on.
Only thing I want to use app is for the live mode shooting where I can see myself on phone and shoot with camera on tripod and canโ€™t even do that since it wonโ€™t connect via wifi (connects only Bluetooth which doesnโ€™t help in this matter). Would be great if this can be fixed for the price that this camera cost it should have a fully functioning app.
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Never ending failure

Words cannot describe how consistently Fujifilm and its products continue to disappoint me. I have threatened to leave the system countless times, but Iโ€™m so heavily invested that it seems like a bad idea. However, after nearly a year of trying to get my X-T5 to perform the way a camera should, I think itโ€™s finally time. The firmware on the camera has been buggy from day one; for example, every single time I try to view a picture in the playback mode, the camera freezes. I have to take the battery out and re-insert it. Several firmware updates have done nothing to solve this and other bugs that plague the system. Good luck getting any help from Fuji support as well. The continued lack of usability while pushing new - and very expensive - hardware tells me where Fujiโ€™s priorities lie. They donโ€™t care about supporting their product, they just want your money.
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Absolutely horrendous

Used to use this app and it worked flawlessly. Then one day it decided to not work. Like ever. Honestly, with the amount of issues with Fujifilm is it really worth it? Just as they are consistently good, they are consistently bad. Unreliable app, defective cameras, what gives? Just shut it down.

Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

Can't live view

I correct every setting but I can't connect to live view. Always unable to connect to wifi.

Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

Unreliable and suspect

Why do you need access to all photos in order for us to be able to transfer photos from the camera to the phone??? ๐Ÿค”๐Ÿคจ

Also the app does not connect to the camera more often than not, and the trouble shooting steps fail to resolve it. Itโ€™s always a hit or miss situation with this app as it is extremely unreliable.

The above issues are most certainly hurting the goodwill of Fujifilm.
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Fujifilm, get it together

I have tried many times over the past year to use both of the Fujifilm apps that exist, and the process truly makes me want to bang my head against a wall. People buy your cameras for thousands of dollars and you canโ€™t even have an app that works? So infuriating.

Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

App Doesnโ€™t Connect to my X-E4

This app wonโ€™t connect to my Fujifilm X-e4 despite working previously. When I tried to connect via Bluetooth, it asks me to use the camera remote app. When I attempt to do that, it also fails to connect and directs me to this app. My camera is on the latest firmware.

Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

Landscape support for iPad?

Whilst the app does now at least connect to my XH2 with some level of reliability (still by no means perfect), how is it possible that this app does not automatically switch to landscape mode when using on an iPad Pro? That seems a basic feature to me and despite this app having been available for now over a year, it seems that enabling landscape mode is not a priority?
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iOS 18 support

Completely non functional with iOS 18. Will not connect to either of my cameras.

Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

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