IMPORTANT NOTE
Petlibro and PETLIBRO Lite are two different apps. Make sure you download the correct one for your device.
IMPORTANT NOTE FOR GRANARY SMART FEEDER USERS:
To ensure you're using the correct app, please scan the QR code provided on your product or manual.
Introduction:
Petlibro helps you take care of your pets with ease, giving you access and peace of mind no matter where you are. Our app connects with a range of smart devices, including the Dockstream, Space, Air, Granary, and Polar, so your pet care is only a tap away.
Why choose Petlibro?
- Remote device control: Easily manage your Petlibro WiFi-connected feeders and fountains from anywhere, making sure your pets are always looked after, even when you're away.
- Real-time monitoring: Keep up with your pet's well-being with device status updates, activity logs, and timely notifications so you can quickly address their needs.
- Streamlined feeding schedules: Set up routine feedings with ease to maintain a consistent diet for your pets. You can even customize voice messages to make mealtime special.
- Stay connected anytime with video: Watch live video streaming and access saved cloud videos, so you’re always in touch with your pets, even when you're apart.
- User-friendly support: Get the help you need through our easy-to-use interface, ensuring your pet's care is never interrupted.
Supported devices:
- PLAF103 Granary Smart Feeder
- PLAF203 Granary Smart Camera Feeder
- PLWF105 Dockstream Smart Fountain
- PLAF107 Space Smart Feeder
- PLAF108 Air Smart Feeder
- PLAF109 Polar Smart Wet Food Feeder
- PLAF301 One RFID Smart Feeder
- And more...
Join thousands of pet owners
Enjoy the peace of mind that comes with easy, reliable pet care. Download Petlibro today and stay connected with your pets.
For Granary Feeder series owners, scan the QR code on your product or manual to get the correct app: Petlibro or Petlibro Lite.
Download Petlibro now and embark on a journey of enhanced connection with your pets!
If you are using the Petlibro Camera Feeder, you can also subscribe to our video cloud storage service in the APP.
Important: Cloud storage is not required to use the camera on the Granary Camera Feeder. You can save videos directly if you have your own microSD card.
Continuous monthly/annual cloud storage service description
1. Subscription period: one month/one year
2. Subscription price: $5.99/$11.99 per month, $59.99/$119.99 per year
3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account
4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration
Before, manually turn off self in iTunes/Apple ID settings management
Automatic renewal function
5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration
Payment, subscription period will be postponed for one month after successful deduction
Continuous monthly/annual petlibro care service description
1. Subscription period: one month/one year
2. Subscription price: $5.99/$12.99 per month, $59.99/$129.99 per year
3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account
4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration
Before, manually turn off self in iTunes/Apple ID settings management
Automatic renewal function
5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration
Payment, subscription period will be postponed for one month after successful deduction
Legal Information:
- Privacy Policy https://us.petlibro.com/#/regulations/privacy
- User Service Agreement https://us.petlibro.com/#/regulations/conditions
- Cloud Storage Service Agreement https://us.petlibro.com/cloud_storage/cloud_storage_en.html
- End User License Agreement https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
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Summary of user reviews
Positive highlights
🔓
This app hasReliable and easy to set up
🤖
This app hasHelpful notifications for low food, filter changes, etc.
🔍
This app hasAbility to monitor pets remotely via camera
⏱️
This app hasCustomizable feeding schedules
🐱
This app hasHelped owners manage their pets' feeding and weight
🤝
This app hasManufacturer responsive to product feedback
Negative highlights
📏
This app hasInaccurate portion size measurements
🔔
This app hasInconsistent or missing notifications
🔄
This app hasConnectivity issues, requiring frequent resets
🔒
This app hasRestrictive app permissions (e.g. Wi-Fi name/password requirements)
📱
This app hasSeparate apps for different products, lack of integration
🤖
This app hasBuggy software, frequent app crashes or malfunctions
🕰️
This app hasAutomatic schedules not flexible enough for some users
$80 for the scale and then $60 a year to know how much my cat should be drinking? Think again!
Bought this water fountain to know how much my cat is drinking. He was drinking fine before, but the world has to be measured and recorded so so does his. After giving them a ton of information they don’t really need with an annoying login process that logs you out each time you use another device while making you set your region and saying you agree to the terms every time, you get to the core of the app where the app counts down from 14 twice and tells you how much your cat is drinking and when. But how much should your cat drink? They take all the height, weight, eating habits, etc., but then make you pay $60 to have that simple calculation performed. You have to set your own goal. This information is one web search away from but for $80 for the water fountain, you’d think the very basic measurement it’s designed to have you compare against would be BLOODY WELL included in the app!
